Have you tried from another PC? Is he having a name resolution problem? Besides connecting to his PC and trying to setup his account for him, what else have you done to trouble shoot this?
Matt ----- Original Message ----- From: "Farquharson, Andrea" <[EMAIL PROTECTED]> To: "Exchange Discussions" <[EMAIL PROTECTED]> Sent: Monday, April 22, 2002 9:14 AM Subject: Exchange > I have a user in our Virginia office who cannot get into his email. When > he tries to resolve his name, he gets the error message the Exchange > Address Book cannot resolve his name. I've tried recreating his mailbox, > I've tried renaming his alias, nothing has worked. I even tried to get > him to go through OWA to no avail. I've connected to his PC via SMS and > recreated all the error messages he sees. > > What else can I do?? > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
