Or if you don't want to add it as a second mailbox, just set off the web page view from properties.
Cheers Paul Standards are like toothbrushes, everyone wants one but not yours -----Original Message----- From: Couch, Nate [mailto:[EMAIL PROTECTED]] Sent: 21 November 2002 12:28 To: Exchange Discussions Subject: RE: losts mails Something else I have seen recently is that the presence of emails at the top level of the mailbox. The only way I know to find these is to log into the users mailbox asa secondary mailbox to your own. Then select his "Mailbox" listing in your Folder list view (the middle column). If you see some emails on the right hand side then the mystery is solved except how they got there in the first place. Nate Couch EDS Messaging > ---------- > From: Nikki Peterson > Reply To: [EMAIL PROTECTED] > Sent: Wednesday, November 20, 2002 15:09 > To: [EMAIL PROTECTED] > Subject: RE: losts mails > > Yes, but assume that he has another machine at home that he VPN's > in with, his Outlook at home is set to use OST, but no sync happens > because it takes too long. > > Now he has worked with his OST at home, logged off, and didn't sync back > up to the server. He gets to work, and none of his sent are in sent, none > of his new mail is in the inbox... > > I'm braced....Shoot > > Nikki > > > OST settings wouldn't be at issue unless the user deleted the items > > while offline, and I think he might know he did that. OST synchronizes > > and doesn't move messages. > > > > Ed Crowley MCSE+Internet MVP kcCC+I > > Tech Consultant > > hp Services > > Protecting the world from PSTs and Bricked Backups! > > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED]] On Behalf Of Nikki Peterson > > Sent: Wednesday, November 20, 2002 9:40 AM > > To: Exchange Discussions > > Subject: RE: losts mails > > > > > > Check for OST sync settings (or could another machine > > be involved, then look for some messages in other OST), > > PST delivery (If more than one machine is involved), > > Auto Archive settings, > > Rule Wizard set to move, > > In options, Save my sent with the original...(not in Sent) > > > > Just off the top of my head... > > > > Nikki > > > > > > > Check that a rule (client or server) didn't move or delete the > > > messages. > > > > > > Check that a view isn't being applied that may filter the messages. > > > > > > Another test: Send a message to the user with an easily identifiable > > > subject (like "Andy and Shania in the server room") and then use the > > > Advanced Find (Tools menu, Advanced Find) feature to locate it. Make > > > sure you are searching from the top folder of the mailbox and that you > > > > > are searching all subfolders. > > > > > > > > > ********************************* > > > * Erik Sojka, MOS, MCSE * > > > * Asst. VP, Technology Services * > > > * [EMAIL PROTECTED] * > > > ********************************* > > > > > > > -----Original Message----- > > > > From: Albert Charron [mailto:[EMAIL PROTECTED]] > > > > Sent: Wednesday, November 20, 2002 11:10 AM > > > > To: Exchange Discussions > > > > Subject: losts mails > > > > > > > > > > > > Hi all. > > > > > > > > I have a user complaining that he losts some of his e-mails > > > > from his Inbox if a lost email was a e-mail that he replied, > > > > he lost the copy from his sent items as well. > > > > > > > > I don't know how to track the problem. Any hints about this? > > > > > > > > Thank you. > > > > ____________________________________ > > > > Albert Charron > > > > Trisotech Inc. > > > > [EMAIL PROTECTED] > > > > > > > > _________________________________________________________________ > > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:[EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] *********************************************************************************************** The information contained in this message or any of its attachments may be confidential and is intended for the exclusive use of the addressee(s). 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