OST settings wouldn't be at issue unless the user deleted the items while offline, and I think he might know he did that. OST synchronizes and doesn't move messages.
Ed Crowley MCSE+Internet MVP kcCC+I Tech Consultant hp Services Protecting the world from PSTs and Bricked Backups! -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Nikki Peterson Sent: Wednesday, November 20, 2002 9:40 AM To: Exchange Discussions Subject: RE: losts mails Check for OST sync settings (or could another machine be involved, then look for some messages in other OST), PST delivery (If more than one machine is involved), Auto Archive settings, Rule Wizard set to move, In options, Save my sent with the original...(not in Sent) Just off the top of my head... Nikki > Check that a rule (client or server) didn't move or delete the > messages. > > Check that a view isn't being applied that may filter the messages. > > Another test: Send a message to the user with an easily identifiable > subject (like "Andy and Shania in the server room") and then use the > Advanced Find (Tools menu, Advanced Find) feature to locate it. Make > sure you are searching from the top folder of the mailbox and that you > are searching all subfolders. > > > ********************************* > * Erik Sojka, MOS, MCSE * > * Asst. VP, Technology Services * > * [EMAIL PROTECTED] * > ********************************* > > > -----Original Message----- > > From: Albert Charron [mailto:[EMAIL PROTECTED]] > > Sent: Wednesday, November 20, 2002 11:10 AM > > To: Exchange Discussions > > Subject: losts mails > > > > > > Hi all. > > > > I have a user complaining that he losts some of his e-mails > > from his Inbox if a lost email was a e-mail that he replied, > > he lost the copy from his sent items as well. > > > > I don't know how to track the problem. Any hints about this? > > > > Thank you. > > ____________________________________ > > Albert Charron > > Trisotech Inc. > > [EMAIL PROTECTED] > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:[EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
