Thanks for the........soap box? What exactly does this contribute?

I said that the advice I got from M-Audio worked. How is that stupid?

On 2/3/08, David W. Fenton <[EMAIL PROTECTED]> wrote:
> On 31 Jan 2008 at 14:11, Eric Dannewitz wrote:
> > On 1/31/08, A-NO-NE Music <[EMAIL PROTECTED]> wrote:
> > > Are you sure companies recommending repair permission isn't pre-Tiger?
> >
> > Nope. Not pre-Tiger at all.
>
> Lots of vendors give stupid advice. On the Windows side of thing, the
> usual (stupid) advice is "reinstall Windows", often after reformating
> your hard drive. This is almost never necessary, and takes an
> inordinate amount of time even without the reformat. There are only a
> certain subset of problems that a new installation will actually
> solve, so it really is dumb advice, and usually offered with no
> sympathy whatsoever for the user's time and effort in rebuilding the
> system.
>
> On the other hand:
>
> I've been doing PC support professionally since c. 1990, and the more
> I see, the more I think that sometimes the systems have become so
> complex that they behave in ways that appear chaotic. So, I do
> practice a bit of "voodoo troubleshooting," sometimes recommending
> trying things that I don't really think have anything to do with the
> problem.
>
> I have also considered when going to a client whether or not I should
> carry with me a live chicken, so that I could cut off its head and
> sprinkle the blood on the problematic computer. Sometimes the advice
> I'm giving seems equally connected to the problem at hand.
>
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