Alan and Wendy:

Thanks for your information. Here are some recommended actions to
take, that will let us narrow down the problem:

1) Delete the following files from your profile (with Firefox closed):

extensions.ini
extensions.cache
extensions.rdf

Those files may be corrupt for some reason, deleting them will force
Firefox to create them again.

2) Disable any Antivirus or BackUp program you have running and then
install Firebug. It may be that some software is stopping Firefox
creating the file structures needed for the installation process.

3) Run Firefox as Administrator. It may be the same as in reason 2,
because firefox doesn't have enough permissions.

4) Manually install Firebug. This can be done easily, just unzip the
xpi (it's a normal zipped file with the extension changed) in your
extensions folder, inside your profile. You should unzip firebug's XPI
content inside a folder named "[email protected]". Do
this with Firefox closed.

Actions 2 and 3 are mostly hunches, but you never know how Windows
will behave :)

HernĂ¡n

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