I take my car to the mechanic and tell him it is not working. The questions I would like to be asked at that stage would be...
1 - What happens? 2 - What do you do to make it happen? If the mechanic is unsure, then maybe also ... 3 - What do you expect to happen? Now, some of these may be answerable by me. Some, through experience, may be answerable by the mechanic. If I don't answer any of the questions, the mechanic is going to be in a bit of a mess trying to find the fault before he can diagnose it and repair it. And, after all of that, whether or not the car is fixed, I'm going to get a bill. And if the mechanic is really good at his job (though not perfect), he may be really popular. And experience will tell you that those that cooperate with the mechanic, answer his questions calmly and politely, will almost certainly get a better response that those that don't. Those that don't will either not get a repaired car in any reasonable time or i Nearly all open source software is developed along community lines - we all pull together. The vast majority of open source software is developed voluntarily. If you had to pay for FireBug, how much would you pay? Would you then expect a support contract? I used to have "Standing on the shoulders of some very clever giants." in my signature. I think I'll probably change it to "Standing on the shoulders of some very clever and generous giants.". The request for a test-case isn't a way to stop the problem being fixed. It is part of the solution. But, unfortunately, it is a form of triage. Many problems are reported which are quite plainly and obviously due to the developer having NOT RTFM'd. Some problems are simply due to the developer being too "clever" for their own good and ending up tying themselves in knots and wanting a hand and then blaming the first tool that comes to hand. Many reasons. But. In all instances, if you can PROVE the problem, repeatedly and reliably, then others can certainly help you. -- You received this message because you are subscribed to the Google Groups "Firebug" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/firebug?hl=en.
