I would go and get your client's machine. 40 minutes is way too long
to test changes!  If you can't do that, i would use a remote desktop
app. http://www.uvnc.com is a good one as far as i remember, and it's
free.

Also, replace the huge picture with a little one, and get rid of the
video. Basically, for each test you do, remove half of your game till
it stops crashing.

Good luck, i know the feelin!

On 9/4/09, Paul Steven <paul_ste...@btinternet.com> wrote:
> I have created a game in Flash CS3 which is being published for Flash 8 AS2.
> My client is reporting it crashing periodically on his XP PC. I have also
> managed replicate this on my Vista Ultimate PC with the following error:
>
> "A problem caused the program to stop working correctly. Windows will close
> the program and notify you if a solution is available"
>
> It took me over 40 minutes of continuous play to get the crash.
>
> This game is for an exhibition on Monday so I need to sort this pretty
> quickly.
>
> Can anyone suggest any ways to try and pinpoint the problem? The game is
> being run as a projector packaged with MDM Zinc. My first thoughts were that
> it was due to Zinc being pants but the same problem occurs with just a plain
> old Flash projector.
>
> The problem also happens in the Flash IDE, and similarly it just crashes
> Flash completely - there is no message saying a script is causing the movie
> problems. I am struggling to work out how to find the cause of the problem
> especially as it can happen pretty much immediately according to the client
> or after a long period of play.
>
> The game is basically a top down flying game with a scrolling background
> (JPG 5120 X 4320). The flash movie is published at 1600 x 1200 30 FPS. It
> includes an embedded FLV video on the Splash screen which is apparently
> 639kb of video data. There are no audio files in the game.
>
> Any suggestions what code issues could be causing this or does it sound like
> something else causing the crash. Are there any tools that can help me track
> down the problem?
>
> Hoping someone can save the day!
>
> Thanks
>
> Paul
>
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