Andy, I must have missed your post here. What symptoms are you seeing on the machine that is not able to read object data? Is it just starting up acad.exe and then sitting there? I've seen a couple things that cause this. First, object enabler warnings when opening up a drawing that has been back-converted. These warnings can be turned on/off somewhere in the Autodesk options. Second, a similar warning when the drawing contains XREFs that point to paths that haven't been defined on the computer that you are trying to load the data on. XREF loading can also be turned off in the options somewhere. If you're running Map on a user's desktop and have tried opening the drawings interactively, then these probably aren't the problem. I ran into this because I was doing this in a scheduled batch job running as a different user who hadn't had their Map profile set up properly. I have seen the catastrophic failure mode that Dale is describing as well, and the last time I tried a newer version of Map 3D I couldn't even get it to run non-interactively. Jason
________________________________ From: [email protected] on behalf of Dale Lutz Sent: Fri 2006-09-22 12:34 AM To: [email protected] Subject: RE: [fme] Safe Software horrible technical support response time? Hi Andy, Just another late night followup. Turns out folks were looking at the issue you had, but we failed to give you any visibility. But I can give you this news which I'm sure you're going to be thrilled to get. The issue was that you weren't able to get Autodesk Map Object data reading to work on one computer when indeed it worked on another. >From what I know, and those with more experience will confirm this tomorrow, >when this happens about the only option is to wipe the computer where it >doesn't work and reinstall everything. Now, please don't roast us for this, when this happens, it means *something* is wrong with the COM objects that Autodesk Map uses, possibly because Map had been upgraded on the machine at some point, that usually seems to set things off. Just rereading your report, this is exactly the situation that you seem to have. In the words of Richard Nixon, "Let me make one thing perfectly clear". WE WOULD LOVE TO NOT BE USING A COM INTERFACE TO ACCESS OBJECT DATA. We have tried since the year 2000 to get another route in to Autodesk Map to read this data, and we have spent tons of development time on dead end after dead end after dead end to try to rectify the situation. If any of you could help us lobby Autodesk to give us some way or another to get at the Object data without using the COM interface, we'd be very very grateful. We'd probably let you compete in the next FME IDOL competition without needing to pre-qualify! Gotta get to bed, big speech tomorrow. Sorry again, and good night. Dale ---------------------------------------------------------------------- Dale Lutz Safe Software Inc. [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> VP Development Surrey, BC, CANADA phone: (604) 501-9985 http://www.safe.com <http://www.safe.com> fax: (604) 501-9965 ---------------------------------------------------------------------- Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/fme/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/fme/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
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