On 04:07 PM 11/05/2001 -0700, Abd ul-Rahman Lomax said:
>At 11:33 PM 5/10/01 -0600, Bruce Marler wrote:
>>Does anyone know how we go about making sure that Protel puts this issue on
>>a bug list?
It will be on the User Assoc bug list later this morning (my time). I have
seen it enough that I agree that it should be recorded - even if only to
show other users the workaround and that it can affect other programs.
><..snip..>
>Now, the problem with this particular problem, the lockup, is that, at
>least as far as I have seen, there is little more than a report that,
>under unclear conditions, a lockup can occur. This does not give Protel
>much to go on. They know that some users experience occasional lockups or
>worse than that; but many other users don't see -- especially with W2000
>-- *any* lockups. What's the difference?
I see the "lockup" occasionally under Win2k. It is usually in the final
stages of closing down as the documents are saved OK and the app
disappears from the task bar *but* there is still an instance of
client99se.exe in the Task manager|Processes tab. Leaving this instance of
client99se.exe running can interfere with other apps - most notable Eudora
may hang while starting if this orphaned instance of Protel is not killed.
My wild-arsed guess is that there is something to do with network or jet
database connections not being released correctly or possibly a
disconnection to these services not being handled correctly - that is why
other apps that may use these same services are affected. Of course this
is more likely to be wrong than it is to be right.
Ian Wilson
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