Karen, didn't we have fun at LaFete? what a hoot! To answer your question about deposits and cancellations, first of all, I don't ask for deposits. In our contract, we state clearly that payment must be paid in full BEFORE the event. That way, we don't have all that time consuming work in the office, and set up check ups, or have the clients write two checks. This way you have the full payment up front. We explain to the client on the initial call that we will not deposit their check until after the event is over. And if need be we will return the check in case we have to. About cancellations. If our client cancels we send the entire amount back, no questions asked- for whatever reasons. If the weatherman says the weather doesn't look good for the next day, and they cancel, we send the money back but only after we try to reschedule first. We have never kept part or the whole "deposit". Why? Because we haven't stepped outside of the office and paid for gas to get there, or used any supplies, so why keep part of the deposit? Just because? But, they must cancel the day before. If they don't, we will compromise as best as we can depending on the situation, and leave them on friendly terms. You can well believe that the next time your client is going to call an entertainer, who do you think he will call first- that entertainer that kept his deposit? or the one who didn't ? Good luck, Karen. You must decide what direction to take and be comfortable with it. Whatever works for you. There is no magic button to push. There are many different, good, ways of setting up your office procedures, just be comfortable with what you choose. Hope to see you soon, Robbie Hay
On Apr 17, 2:26 pm, Karen Weiss <[email protected]> wrote: > I have never had a problem until recently with a cancellation. > And tomorrow I had a substantial job booked that looks like it > may get rained out. > > How do you guys handle deposits and cancellations? > > Thank you! > Karen > > -- > 972-661-3092www.FacePaintingDallas.comwww.HennaTattoosDallas.com --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Face Painting and Body Art Association." This is a PG-13 forum dedicated to the discussion of Face Painting and Body Art. This group is provided for the benefit of all and as such is not moderated. Our goal is to promote open and unrestricted communication between people interested in face painting and body art. We hope that you will be courteous to others and try to stay on topic. You are free to offer products or services related to face painting as well. Please address concerns with the original poster before contacting the management. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/fpba-assn -~----------~----~----~----~------~----~------~--~---
