" I was told to ... reinstall my OS"

- at this point it should have become clear to you that you were speaking to an 

It's like calling a plumber because you have a leaky pipe, and they tell you to 
demolish your house and build a new one.


Message: 4
Date: Tue, 24 Jun 2014 09:43:27 -0400
From: M Lee <marthale...@gmail.com>
To: Wim Hooghwinkel - idtp <w...@idtp.eu>
Cc: "framers@lists.frameusers.com" <framers@lists.frameusers.com>,
        Adobe Technical Communication <techc...@adobe.com>
Subject: Re: Frame crash on Windows under parallels
Content-Type: text/plain; charset="utf-8"

Hi Wim,

I recently posted a similar question. I also have Windows Ultimate with lots of 
RAM (16 GB) and dual processors (Intel Core i7-4700MQ 2.4GHz).
FrameMaker 9 crashes when I scroll in the Open dialog. I didn't get a definite 
answer. I was told to reinstall FrameMaker or to reinstall my OS.
I haven't had time to try either. If you find a solution, please share.


Martha Lee

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