I deliver documentation via PDFs downloaded from our Shrepoint servers.

We don't password them. The SP site is accessible only by permission.

We don't secure them.  We know what we sent. If someone makes changes that
are wrong, we can show what they originally received. The "wrong" is on
their head.

John X Posada
AML Syst & Ops Supt Data Analyst | US FCC & RC Systems Control & Analytics
| HSBC North America Holdings Inc
330 Madison Ave., NY NY
                                                                 
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From:   "Johnson, Joyce" <jjohn...@abtg.com>
To:     "framers@lists.frameusers.com" <framers@lists.frameusers.com>
Date:   03/03/2015 03:14 PM
Subject:        secured PDFs
Sent by:        framers-boun...@lists.frameusers.com



We deliver user guides (software and hardware) to customers  via
password-protected pdfs, loaded onto servers and also posted on our
customer web portal.

I’m wondering how members of this group deliver customer-facing documents.
Do you use pdfs? If so, do you secure those pdfs? If you secure them, how
do you accommodate in-house colleagues who request unsecured pdfs so they
can extract pages and images?

Thanks in advance for your responses.

Joyce

Joyce M. Johnson
AmerisourceBergen
Lead Technical Writer
Technology Group

1400 Busch Parkway
Buffalo Grove, IL 60089

847.808.5875
888.537.3102 ext 15875

www.abtg.com

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