Indeed Diane, I have also experienced some crashes with Frame 8 (and I'm also running XPSP2 with 2 GB of RAM). When I did the same actions in Frame 7.2, everything was fine.
I do hope the Adobe people are monitoring this list and that we get a patch soon which makes Frame 8.0 crash-proof. Stability has always been one of the key features of FrameMaker. I hope I can keep emphasizing this in my future Frame sales pitches. Kind regards Yves Barbion Adobe-Certified FrameMaker Instructor Scripto Belgium Diane Gaskill wrote: > Hi Framers, > > I run FM8.02 on a laptop running XPSP2 with 2GB of RAM. I have recently > experienced several crashes in situations that I never had crashes with when > using FM7.0. Sometimes it saves and I get a recovery file, but most of the > time it does not save, it just halts and the FM window closes. When it > comes back up, it acts like nothing happened. No error messages, no > nothing. Business as usual. Wot, who me? > > I know that Adobe people do monitor this list (and have for many years) so I > need to ask - what is the best way to report this? I have a couple of dumps > I can send. > > I'd also suggest to the other FM users on the list who have posted about > their crashes, that they report their crashes too. Posting them on the list > is good and maybe someone knows a workaround for some situations, but the > more Adobe has to work with, the better chance they have of finding the bug > and fixing it. It sounds like a bug to me. > > Diane Gaskill > (former tech support engineer) > ================================= > > > -----Original Message----- > From: framers-bounces at lists.frameusers.com > [mailto:framers-bounces at lists.frameusers.com]On Behalf Of Brewster, > Christopher C > Sent: Thursday, February 14, 2008 8:08 AM > To: framers at lists.frameusers.com > Subject: RE: FM abruptly closes with no save > > > I think the memory issue is indeed the cause for this. I did my process > again and saved after each insertion. No problems occurred. But I think > software should handle a memory issue much more gracefully than simply > closing without saving-such as warning me, or refusing to execute the > step that would make it close. (Do Adobe people monitor this list?) > > > > ________________________________ > > From: Dennis Brunnenmeyer [mailto:dennisb at kvmr.org] > Sent: Wednesday, February 13, 2008 8:50 PM > To: Shmuel Wolfson > Cc: Brewster, Christopher C; framers at lists.frameusers.com > Subject: Re: FM abruptly closes with no save > > > > Hi... > > No one in this thread has mentioned that, when working with graphics, > FrameMaker likes to have plenty of RAM available to it, especially if > other applications are open and also have images loaded. There's no > "rule of thumb" that I know of, but I wouldn't attempt to do much with > multiple graphic files unless I had at least 1GB or preferably 2GB or > more of RAM on my system. 512MB or less is an invitation to a crash. > > Dennis Brunnenmeyer > eMail: dennisb /at/ chronometrics /dot/ com > > ********************************************** > > At 09:14 AM 2/13/2008, Shmuel Wolfson wrote: > > > > I've had it close when scrolling a document that has embedded Corel > graphics, when I scrolled too fast and did not wait for the embedded > graphics to appear. > > > Regards, > Shmuel Wolfson > 052-763-7133 > > > > > > _______________________________________________ > > > You are currently subscribed to Framers as dgcaller at earthlink.net. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/dgcaller%40earthlink.net > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > > _______________________________________________ > > > You are currently subscribed to Framers as yves.barbion at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/yves.barbion%40gmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > >