Clint,

I had the same issue with Win 7 64-bit, FM 9, and Acrobat X. Win 7 32-bit 
prints fine.

Performing the following steps resolves the error for me. Although I had 
previously cleared this option in Printing Preferences, the solution seems to 
be clearing this option in the Printing Defaults.

    http://forums.adobe.com/thread/617432

.       On Win7 x64 with FM8 and Acrobat 9 Pro, this resolved the issue for me:

1.       Click the Start menu, and then click Devices and Printers
2.       Right-click the Adobe PDF printer, then click Printing Preferences, 
and then deselect Rely on system fonts only; do not use document fonts
3.       Click OK
4.       Right-click the Adobe PDF printer, then click Printer Properties, then 
click the Advanced tab, and then click Printing Defaults
5.       On the Adobe PDF Settings tab, deselect Rely on system fonts only; do 
not use document fonts, and then click OK.
6.       On the Adobe PDF Properties dialog, click OK

Hope this helps,
Tom

-----Original Message-----
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Owen, Clint
Sent: Friday, April 20, 2012 7:40 AM
To: framers at lists.frameusers.com
Subject: Can't Print to PDF from FM10 and Acrobat X

We are finally moving to Windows 7 (just as Windows 8 is around the corner!).  
I just got a Dell 64 bit Core 2 Duo 2.33 GHz machine with 4 GB Ram. It has 
Windows 7 Enterprise loaded. I have FrameMaker 10.0.0.388 and Acrobat X 10.1.3. 

Everything works great until I try to create a PDF from FM. The whole system 
just hangs, or seems to be printing so slowly, several minutes per page, that 
it might as well be hung. I have Adobe set as the default printer, and I have 
tried printing directly and Save As with the same result. Simple, one page 
documents will sometimes print or save to PDF, but anything longer hangs or 
takes forever. Even printing to PS gives the same results; one page works, but 
anything longer hangs.  I wasted most of yesterday with a very senior and 
knowledgeable PC Tech and got nowhere. 

If we can't fix it I will have to go back to XP to get any work done.

Any ideas?

Thanks in advance,

Clint


Clint?Owen |?Sr. Technical?Writer | Crane Aerospace & Electronics 
|?+1?425?743?8674?| Fax: +1?425?743?8113
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