Just so you know that "you're not alone" ... I have a customer who is
totally locked out of FrameMaker because of this issue, during a
critical project period. They are not happy.
-Alan
On 9/23/21 11:13 AM, Sue Thomson wrote:
Hi folks
I use FrameMaker (as part of Technical Communication Suite), and a number of
Creative Cloud apps (mainly Illustrator but I also use others occasionally) all
day. I usually run FrameMaker and Illustrator at the same time, switching
between them tens of times during the day.
I recently updated FrameMaker from v16.0.2 to 16.0.3. When I restarted
FrameMaker I was prompted to choose an Adobe Profile. The choice was Business
or Personal. There was no way (that I could see) to progress without making a
choice.
I had not heard of these profiles before so I looked at the guidance on the
page and chose Business.
Oh, boy! How I wish I had not updated FrameMaker. These profiles are causing me
no end of trouble.
Our IT department has been talking to Adobe, and IT tells me that Adobe says…
TCS and FM are only available under Personal profile, Creative Cloud apps are
only available under Business profile.
This means that now, every time I want to switch between two applications
(which have been running perfectly happily, side-by-side, for years), I have to
sign out of one profile and sign back in under the other profile. The
applications, of course, close each time I sign out. If I don’t change
profiles, then either FrameMaker or Illustrator (depending upon how I am signed
in) claims to be a trial version, with a countdown.
Oddly, if I right-click on an image in FrameMaker I still get the same old
choices to edit the image – i.e. Illustrator and Photoshop are still on the
list of options.
Has anyone else come across issues with these new profiles? Am I missing a
trick somewhere?
I’ve been using FrameMaker, on-and-off, since v7.2 but this change is making me
re-evaluate my tools. I’m seriously wondering if it is time to give up on Adobe
and switch to something more useable.
Sue Thomson MISTC
Senior Technical Author
Specialist Radio Frequency
[Description: cid:[email protected]]
Ultra Intelligence and Communications
A8, Cody Technology Park, Ively Road,
Farnborough, Hampshire GU14 0LX, United Kingdom
T: +44 (0) 1252 512 951 x 5644
www.ultra.group/ultra-ewst<http://www.ultra.group/ultra-ewst>
________________________________
Disclaimer
Ultra Electronics Holdings plc is registered in England and Wales, company
number 02830397, whose registered office is at 35 Portman Square, London W1H
6LR.
--
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532
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