Nail. Coffin?
On 9/23/21 8:27 AM, Alan Houser wrote:
Just so you know that "you're not alone" ... I have a customer who is
totally locked out of FrameMaker because of this issue, during a
critical project period. They are not happy.
-Alan
On 9/23/21 11:13 AM, Sue Thomson wrote:
Hi folks
I use FrameMaker (as part of Technical Communication Suite), and a
number of Creative Cloud apps (mainly Illustrator but I also use
others occasionally) all day. I usually run FrameMaker and
Illustrator at the same time, switching between them tens of times
during the day.
I recently updated FrameMaker from v16.0.2 to 16.0.3. When I
restarted FrameMaker I was prompted to choose an Adobe Profile. The
choice was Business or Personal. There was no way (that I could see)
to progress without making a choice.
I had not heard of these profiles before so I looked at the guidance
on the page and chose Business.
Oh, boy! How I wish I had not updated FrameMaker. These profiles are
causing me no end of trouble.
Our IT department has been talking to Adobe, and IT tells me that
Adobe says… TCS and FM are only available under Personal profile,
Creative Cloud apps are only available under Business profile.
This means that now, every time I want to switch between two
applications (which have been running perfectly happily,
side-by-side, for years), I have to sign out of one profile and sign
back in under the other profile. The applications, of course, close
each time I sign out. If I don’t change profiles, then either
FrameMaker or Illustrator (depending upon how I am signed in) claims
to be a trial version, with a countdown.
Oddly, if I right-click on an image in FrameMaker I still get the
same old choices to edit the image – i.e. Illustrator and Photoshop
are still on the list of options.
Has anyone else come across issues with these new profiles? Am I
missing a trick somewhere?
I’ve been using FrameMaker, on-and-off, since v7.2 but this change is
making me re-evaluate my tools. I’m seriously wondering if it is time
to give up on Adobe and switch to something more useable.
Sue Thomson MISTC
Senior Technical Author
Specialist Radio Frequency
[Description: cid:[email protected]]
Ultra Intelligence and Communications
A8, Cody Technology Park, Ively Road,
Farnborough, Hampshire GU14 0LX, United Kingdom
T: +44 (0) 1252 512 951 x 5644
www.ultra.group/ultra-ewst<http://www.ultra.group/ultra-ewst>
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