I've reached out to Stefan Gentz & he's forwarded Sue's info to the TCS team, 
but because it's a world-wide Adobe day off, we shouldn't expect an response 
from them until at least Monday.


________________________________
From: Framers 
<framers-bounces+jeff.coatsworth=jonasclub....@lists.frameusers.com> on behalf 
of Lin Sims <ljsims...@gmail.com>
Sent: September 24, 2021 8:23 AM
To: An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] New Adobe Profiles - Business, Personal

That is weird. I updated to FM16.03 when it came out, and I don't recall
being asked if it was a business or personal profile or any kind of profile
at all. I also have the full CC installed and have had no issues switching
back and forth.

On the other hand, both subscriptions are Teams, so maybe the people your
IT team talked to don't know what they're talking about. Did you contact
tcs...@adobe.com?

On Thu, Sep 23, 2021 at 11:13 AM Sue Thomson <sue.thom...@ewst.co.uk> wrote:

> Hi folks
>
> I use FrameMaker (as part of Technical Communication Suite), and a number
> of Creative Cloud apps (mainly Illustrator but I also use others
> occasionally) all day. I usually run FrameMaker and Illustrator at the same
> time, switching between them tens of times during the day.
>
> I recently updated FrameMaker from v16.0.2 to 16.0.3. When I restarted
> FrameMaker I was prompted to choose an Adobe Profile. The choice was
> Business or Personal. There was no way (that I could see) to progress
> without making a choice.
>
> I had not heard of these profiles before so I looked at the guidance on
> the page and chose Business.
>
> Oh, boy! How I wish I had not updated FrameMaker. These profiles are
> causing me no end of trouble.
>
> Our IT department has been talking to Adobe, and IT tells me that Adobe
> says… TCS and FM are only available under Personal profile, Creative Cloud
> apps are only available under Business profile.
>
> This means that now, every time I want to switch between two applications
> (which have been running perfectly happily, side-by-side, for years), I
> have to sign out of one profile and sign back in under the other profile.
> The applications, of course, close each time I sign out. If I don’t change
> profiles, then either FrameMaker or Illustrator (depending upon how I am
> signed in) claims to be a trial version, with a countdown.
>
> Oddly, if I right-click on an image in FrameMaker I still get the same old
> choices to edit the image – i.e. Illustrator and Photoshop are still on the
> list of options.
>
> Has anyone else come across issues with these new profiles? Am I missing a
> trick somewhere?
>
> I’ve been using FrameMaker, on-and-off, since v7.2 but this change is
> making me re-evaluate my tools. I’m seriously wondering if it is time to
> give up on Adobe and switch to something more useable.
>
> Sue Thomson MISTC
> Senior Technical Author
> Specialist Radio Frequency
>
>
> [Description: cid:image001.jpg@01D5D132.0EDB9820]
>
> Ultra Intelligence and Communications
> A8, Cody Technology Park, Ively Road,
> Farnborough, Hampshire GU14 0LX, United Kingdom
> T: +44 (0) 1252 512 951 x 5644
>
> www.ultra.group/ultra-ewst<http://www.ultra.group/ultra-ewst<http://www.ultra.group/ultra-ewst<http://www.ultra.group/ultra-ewst>>
>
> ________________________________
> Disclaimer
> Ultra Electronics Holdings plc is registered in England and Wales, company
> number 02830397, whose registered office is at 35 Portman Square, London
> W1H 6LR.
>
> From: Framers <framers-bounces+sue.thomson=ewst.co...@lists.frameusers.com>
> On Behalf Of framers-requ...@lists.frameusers.com
> Sent: 22 September 2021 21:02
> To: framers@lists.frameusers.com
> Subject: Framers Digest, Vol 186, Issue 12
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Lin Sims
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