Remember, my upgrade was for subscriptions managed through Teams. This might have made a difference, since Teams is automatically a Business subscription no matter how you slice it.
On Sat, Sep 25, 2021 at 3:41 AM Sue Thomson <[email protected]> wrote: > Thank you @Jeff Coates. Stefan Gentz and a member of the TCS support team > have been in touch. We are trying to set up a meeting between Adobe support > and our internal IT support. > > @Lin Sims, It's good to know that it is possible for this to work. Maybe > there is light at the end of the tunnel. > > @TammyVB, Maybe it's worth checking with Adobe to see how to avoid getting > into this situation. If @Lin Sims' upgrade worked without problems, perhaps > you can still recommend the FrameMaker route to your client. > > > Sue T > > -----Original Message----- > From: Jeff Coatsworth <[email protected]> > Sent: 24 September 2021 15:07 > To: An email list for people using Adobe FrameMaker software. < > [email protected]> > Subject: Re: [Framers] New Adobe Profiles - Business, Personal > > I've reached out to Stefan Gentz & he's forwarded Sue's info to the TCS > team, but because it's a world-wide Adobe day off, we shouldn't expect an > response from them until at least Monday. > > > ________________________________ > From: Framers <framers-bounces+jeff.coatsworth= > [email protected]> on behalf of Lin Sims < > [email protected]> > Sent: September 24, 2021 8:23 AM > To: An email list for people using Adobe FrameMaker software. > Subject: Re: [Framers] New Adobe Profiles - Business, Personal > > That is weird. I updated to FM16.03 when it came out, and I don't recall > being asked if it was a business or personal profile or any kind of profile > at all. I also have the full CC installed and have had no issues switching > back and forth. > > On the other hand, both subscriptions are Teams, so maybe the people your > IT team talked to don't know what they're talking about. Did you contact > [email protected]? > > On Thu, Sep 23, 2021 at 11:13 AM Sue Thomson <[email protected]> > wrote: > > > Hi folks > > > > I use FrameMaker (as part of Technical Communication Suite), and a > > number of Creative Cloud apps (mainly Illustrator but I also use > > others > > occasionally) all day. I usually run FrameMaker and Illustrator at the > > same time, switching between them tens of times during the day. > > > > I recently updated FrameMaker from v16.0.2 to 16.0.3. When I restarted > > FrameMaker I was prompted to choose an Adobe Profile. The choice was > > Business or Personal. There was no way (that I could see) to progress > > without making a choice. > > > > I had not heard of these profiles before so I looked at the guidance > > on the page and chose Business. > > > > Oh, boy! How I wish I had not updated FrameMaker. These profiles are > > causing me no end of trouble. > > > > Our IT department has been talking to Adobe, and IT tells me that > > Adobe says… TCS and FM are only available under Personal profile, > > Creative Cloud apps are only available under Business profile. > > > > This means that now, every time I want to switch between two > > applications (which have been running perfectly happily, side-by-side, > > for years), I have to sign out of one profile and sign back in under the > other profile. > > The applications, of course, close each time I sign out. If I don’t > > change profiles, then either FrameMaker or Illustrator (depending upon > > how I am signed in) claims to be a trial version, with a countdown. > > > > Oddly, if I right-click on an image in FrameMaker I still get the same > > old choices to edit the image – i.e. Illustrator and Photoshop are > > still on the list of options. > > > > Has anyone else come across issues with these new profiles? Am I > > missing a trick somewhere? > > > > I’ve been using FrameMaker, on-and-off, since v7.2 but this change is > > making me re-evaluate my tools. I’m seriously wondering if it is time > > to give up on Adobe and switch to something more useable. > > > > Sue Thomson MISTC > > Senior Technical Author > > Specialist Radio Frequency > > > > > > [Description: cid:[email protected]] > > > > Ultra Intelligence and Communications > > A8, Cody Technology Park, Ively Road, > > Farnborough, Hampshire GU14 0LX, United Kingdom > > T: +44 (0) 1252 512 951 x 5644 > > > > www.ultra.group/ultra-ewst<http://www.ultra.group/ultra-ewst<http://ww > > w.ultra.group/ultra-ewst<http://www.ultra.group/ultra-ewst>> > > > > ________________________________ > > Disclaimer > > Ultra Electronics Holdings plc is registered in England and Wales, > > company number 02830397, whose registered office is at 35 Portman > > Square, London W1H 6LR. > > > > From: Framers > > <[email protected]> > > On Behalf Of [email protected] > > Sent: 22 September 2021 21:02 > > To: [email protected] > > Subject: Framers Digest, Vol 186, Issue 12 > > > > Send Framers mailing list submissions to [email protected] > > <mailto:[email protected]> To subscri Email scanned - > > Sender unknown | CORVID Email Protection< > > https://corvid.it/cyber-solutions/email-protection/> > > ⚠ Replying may not go to displayed sender ⚠ You have not emailed this > > sender before View email info< > > https://pernixconsole.corvid.it/emaildetailbrief/20210922-F739D31C-1BD > > F-11EC-BCBE-1CA5961E80B0> > > | View all emails<https://pernixconsole.corvid.it/genotl> | Report > > | as > > suspicious<mailto:[email protected]?subject=Reporting%20Suspicio > > us%20Pernix%20Email&body=The%20email%2020210922-F739D31C-1BDF-11EC-BCB > > E-1CA5961E80B0%20is%20suspicious> > > | Sender: > > | [[email protected]] > > Send Framers mailing list submissions to [email protected] > > <mailto:[email protected]> > > To subscribe or unsubscribe, visit > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com You > > can reach the person managing the list at > > [email protected]<mailto: > > [email protected]> When replying, please edit your > > Subject line so it is more specific than "Re: Contents of Framers > > digest..." > > -------------- next part -------------- A non-text attachment was > > scrubbed... > > Name: image001.jpg > > Type: image/jpeg > > Size: 1909 bytes > > Desc: image001.jpg > > URL: < > > http://lists.frameusers.com/pipermail/framers-frameusers.com/attachmen > > ts/20210923/49531e2e/attachment.jpg > > > > > _______________________________________________ > > > > This message is from the Framers mailing list > > > > Send messages to [email protected] Visit the list's > > homepage at http://www.frameusers.com Archives located at > > http://www.mail-archive.com/framers%40lists.frameusers.com/ > > Subscribe and unsubscribe at > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > > Send administrative questions to [email protected] > > > > -- > Lin Sims > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to [email protected] Visit the list's homepage > at http://www.frameusers.com Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to [email protected] > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to [email protected] > Visit the list's homepage at http://www.frameusers.com > Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to [email protected] -- Lin Sims _______________________________________________ This message is from the Framers mailing list Send messages to [email protected] Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to [email protected]
