Absolutely, it does become extremely frustrating. Below is a copy of one of my recent e-mails to Printable's "customer support".... Obvious sarcasm is used in the e-mail. From: Joe West [mailto:[EMAIL PROTECTED] Sent: Thu 3/15/2007 10:56 AM To: Customer Support Cc: Matt Warshal; Brandon Westover; Guy Vreeman; Shabe Deioma; Jeff Stehman Subject: RE: Dashboard Question
I am fairly certain that Printable's competitors love the support that Printable offers to their customers. Thank you for such quick replies to any and all of our e-mails and/or phone calls. Does anyone receive and then review the e-mails? Thank you, Joe West E-Business Manager Fineline Printing 317.872.4490 x256 317.870.4410 fax www.finelink.com <http://www.finelink.com/> ________________________________ From: Amy Potts [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 18, 2007 9:54 AM To: FusionPro Users Forum Subject: [fusionpro] Are others having trouble getting responses from Customer Support? Taking a personal poll here - are others having problems with getting responses to questions from customer support? I have been a user for over a year now, and customer support continues to ignore (are barely respond) to techinical questions I have about the system. Any one else having the same troubles? Amy Potts Director Digital Store Fronts Universal Graphics www.univgraph.com <http://www.univgraph.com/> 375 Morgan Lane West Haven, CT 06516 Phone: 203-934-4275 Fax: 203-934-4324 [EMAIL PROTECTED] -- Users of FusionPro Desktop have unlimited free email support. Contact Printable Support at [EMAIL PROTECTED] -- View FusionPro Knowledge Base, FusionPro Samples at www.printable.com/vdp/desktop.htm -- You are currently subscribed to fusionpro as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] -- -- Note: All e-mail sent to or from this address will be received or otherwise recorded by the e-mail recipients of this forum. It is subject to archival, monitoring or review by, and/or disclosure to someone other than the recipient. Our privacy policy is posted on www.printplanet.com -- -- Users of FusionPro Desktop have unlimited free email support. Contact Printable Support at [EMAIL PROTECTED] -- View FusionPro Knowledge Base, FusionPro Samples at www.printable.com/vdp/desktop.htm -- You are currently subscribed to fusionpro as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] -- -- Note: All e-mail sent to or from this address will be received or otherwise recorded by the e-mail recipients of this forum. It is subject to archival, monitoring or review by, and/or disclosure to someone other than the recipient. Our privacy policy is posted on www.printplanet.com --
