I've had slow response to some situations and sometimes no response. I think the real issue is that they are terribly understaffed. From what I've seen it's the questions that they don't know the answer for right off that gets the slow response. Dawn McAtee
From: "Amy Potts" <[EMAIL PROTECTED]> Reply-To: "FusionPro Users Forum" <[email protected]> Date: Wed, 18 Apr 2007 09:53:57 -0400 To: "FusionPro Users Forum" <[email protected]> Subject: [fusionpro] Are others having trouble getting responses from Customer Support? Taking a personal poll here - are others having problems with getting responses to questions from customer support? I have been a user for over a year now, and customer support continues to ignore (are barely respond) to techinical questions I have about the system. Any one else having the same troubles? Amy Potts Director Digital Store Fronts Universal Graphics www.univgraph.com <http://www.univgraph.com/> 375 Morgan Lane West Haven, CT 06516 Phone: 203-934-4275 Fax: 203-934-4324 [EMAIL PROTECTED] -- Users of FusionPro Desktop have unlimited free email support. Contact Printable Support at [EMAIL PROTECTED] -- View FusionPro Knowledge Base, FusionPro Samples at www.printable.com/vdp/desktop.htm -- You are currently subscribed to fusionpro as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] -- -- Note: All e-mail sent to or from this address will be received or otherwise recorded by the e-mail recipients of this forum. It is subject to archival, monitoring or review by, and/or disclosure to someone other than the recipient. Our privacy policy is posted on www.printplanet.com -- -- Users of FusionPro Desktop have unlimited free email support. Contact Printable Support at [EMAIL PROTECTED] -- View FusionPro Knowledge Base, FusionPro Samples at www.printable.com/vdp/desktop.htm -- You are currently subscribed to fusionpro as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] -- -- Note: All e-mail sent to or from this address will be received or otherwise recorded by the e-mail recipients of this forum. It is subject to archival, monitoring or review by, and/or disclosure to someone other than the recipient. Our privacy policy is posted on www.printplanet.com --
