Just because you're unsupported, doesn't mean the problem shouldn't be
reported. Maybe they'll ignore it, maybe they won't. But, if you say
nothing, you know it won't even be considered. Don't count on getting a
reply, though. They don't even send an acknowledgment email.
Here's how:
On the dock, you'll find an @ sign bouncing on a coil spring.
The @ icon will open your default browser and take you to the OS X
page.
On the far right of the fur bar, there is a "Feedback" menu/link.
Click that and follow instructions for submitting the problem report.
On Thursday, November 28, 2002, at 11:48 PM, Richard Starr wrote:
> --- You wrote:
> If you get dropped frames in 10.2.2, this is a serious error equivalent
> to data corruption when doing a file copy from one drive to another.
> Did you have problems before 10.2.2? I suspect the cause is a change in
> the FireWire I/O system in 10.2.something. It's not acceptable and
> should be reported to Apple.
> --- end of quote ---
> Yes, it is 10.2.2. I'm hesitant to report to Apple since the machine
> I'm using
> is so patched together. But I suppose they are commited to supporting
> it. Is
> it easy to report this kind of thing?
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