Well, I'm glad that you were amicable. If you feel taken, then it is up to you and only you to keep at it and let them know. I've never met a company that didn't want happy satisfied customers. Be specific and don't give up. So long as you remain courteous, a barrage of letters can be very successful.
Hamlin
Yes I did all that and was only getting results when I deal directly with Larry. I commend him for trying his best to resolve the situation with me. But I find it odd personally that this company would be willing to spend more money to solve this problem, when in fact it is only over a pittance of a $25 US credit.
OWC paid $40 US to have my original CPU board shipped courier which turned out to be the wrong board.
I didn't want to pursue the matter further due to the fact that it's a "TW" and OWC had already spent more money to try and satisfy a customer that only wants the $25 US credited back. So I gave up.
-- ************************************************* * I LOVE my Apple! Do you? *
A souped up G4-900Mhz with Asus GeForce 2MX and Sapphire Radeon 7000 *************************************************
-- G-List is sponsored by <http://lowendmac.com/> and...
Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- We have Apple Refurbished Monitors in stock! | & CDRWs on Sale! |
Support Low End Mac <http://lowendmac.com/lists/support.html>
G-List list info: <http://lowendmac.com/lists/g-list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-list%40mail.maclaunch.com/>
Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
