On Mar 7, 2004, at 7:08 PM, Rad Craig wrote:
I'd look to make sure your wireless signal is good. Also, go into the network control panel and deselect the modem as a valid network device. I've had systems that decided that the modem was what they wanted to use. You can also check in Mail prefs, under Advanced, and see how it's copying messages locally.
I looked in the network control panel, the modem isn't listed.
Wireless signal is good, at least 75% or better. My PC makes a full 100mbs
connection from the same spot.
On "how it's copying messages locally", I have "All" selected. Should I
have someting different?
It depends on you. Keeping all locally a) lets the Junk mail filter do it's thing, and b) lets an Imap account act more like a POP account, in that you don't need to connect to read your e-mail.
What are your ping times to your imap server?11ms
That's a wee bit long, but shouldn't matter that much. Like I said, I'll occasionally get those sorts of messages on a dial-up connection.
In the Mail preferences, on "Automatically Sync changed mailboxes" I have
that checked, is that the best setting?
sure.
Do I need to fill in the IMAP Prefix Path? It was blank when I first loaded
mail and it finds my mailbox and downloads all the headers. I've tried it
checked and unchecked both, but it's made no difference.
Unless you have a specific path, leave it alone. It depends on what your system is set up like.
It's not an access problem because it finds my mailbox and downloads all of
my folders and email headers. In the status bar at the top of my Mail
program it says "getting message header from sever" and "getting message
body from server" along with several other messages like the count while
it's grabbing headers, etc.
That's normal.
So for some reason, it's just not getting the body and is saying the account
is offline when it isn't. I'm stumped. My Inbox Express worked
perfectly....although slowly. I REALLY need to get this working as it will
be my main machine during the day.
Try this: quit Mail and trash ~/Library/Preferences/com.apple.mail.plist.
That deletes all your prefs, including account setup. etc. Double check your ISP's instructions (I am kind of amazed that an ISP is offering IMAP mail, that's nice of them!) for server details and all. This is all I can figure right now...I've not had any problems with the dozens of such accounts I've set up.
I have had problems like this with Windows XP systems with XP's default firewall installed. If you've done anything weird or are running a different firewall in the system make sure the appropriate ports are opened up on your firewall.
As a test, you could download Thunderbird <http://www.mozilla.org/products/thunderbird/> and give it a whirl, that'll test whether it's the network or the application. Nice thing about IMAP is that you can use any number of clients, even simultaneously, and not have any problems.
Try it from the PC with Mozilla mail or thunderbird, too.
In the past I've accessed my IMAP account from three different clients on three different machines at once. worked like a charm.
-- Bruce Johnson University of Arizona College of Pharmacy Information Technology Group
Institutions do not have opinions, merely customs
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