>> on 9-4-05 3:19 AM, Danielle at [EMAIL PROTECTED] wrote:
>> 
>>> Does anyone here have a Qwest DSL modem? It seems that just about
>>> every 2 weeks it goes down and I have to reset it by unplugging it for a few
>>> minutes. Seems strange to me.
 
> on 9-4-05 7:39 PM, [EMAIL PROTECTED] at [EMAIL PROTECTED] wrote:

> Hi Danielle, our nonprofit sells these for $25.00 US shipping-tested and
> working. 

Okay, I'll bite: what _specific make(s)/model(s)_ of modem do you sell?
The last time I looked, Qwest supported six different models and three
different makes.  If you tell us that your non-profit sells "these," without
giving us make/model information, then I'm afraid it won't do us much good
if someone should need one. [wrings hands]

Sorry to sound so cranky-poos, but providers change their equipment all the
time and there's a lot of used gear floating around out there.  Without
knowing the make and model of what you're looking at (and doing your
homework on it), it's all too easy to end up merely exchanging one set of
problems for another.

> We get them in as donations, get told they don't work, run the
> firmware updater and then they work. We have found the Mac firmware updater
> found on the Qwest site is iffy.

>From what I can tell, Qwest's service in general may be a bit "iffy."
Somehow, I always thought that my own local telco, SBC, was run by the Three
Stooges.  Compared to Qwest, though, the people at SBC look like Nobel
Laureates.  Wow. [shakes head in amazement]

At any rate, that's why I suggested the OP go to the Qwest forum at BBR.  If
anyone can get/keep people on line, they can.


Best,

James Fraser  





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