If you use a wireless router, your mail server address is usually
different than the address used if you'd connected directly to your
ADSL or cable modem. Check your ISP's mail set up page for the
correct settings.
Dear List:
A friend of mine is using Rogers as her ISP. She is also using a
webhosting service for her web site. We have set up
an email account using her domain name, but we have been unable to
configure it correctly so that it works through
her Entourage email program. It simply will not send or receive emails.
I have successfully set up her account at my home, but I changed
the SMTP server address to the one I use through
my ISP. I was able to send and receive email without a problem. I
also set up this same account at my workplace.
Again, I changed the SMTP server address to the one at work. Again,
this account worked successfully.
Has anyone encountered similar issues trying to access emails from
a webhosting service and have them directed to
their home-based email program through their main provider? Is some
special configuration necessary? Is some sort
of authenication necessary?
Roland :)
P.S. In addition, her Powerbook is connected wirelessly to an
Airport Extreme basestation. Could the basestation be
an issue?
--
Regards,
Dave Cheng
Siren Design Inc.
#302 - 1529 West 6th Avenue
Vancouver, B.C.
Canada V6J 1R1
Phone: (604) 662-8630
Fax: (604) 648-9024
--
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