On Mar 5, 2010, at 9:22 AM, [email protected] wrote:



On Mar 4, 2:18 pm, Bruce Johnson <[email protected]> wrote:

The 2100TN is a stellar performer...we have one as our shop printer,
rarely have issues with it, never an issue that a restart doesn't fix.

Bruce, do you have ethernet Jetdirect cards in those 2100s?   I guess
the TN comes with one.  I ask because I picked up a J3111A card and I
can't get the ethernet port to work.  The J3111A is the one with a
LocalTalk port, ethernet port and BNC port.  The LocalTalk port on the
card works (kind of pointless, since the 2100 has a built-in LocalTalk
port) and the status page claims there's an IP address there, but the
thing just does not show up as an available printer when I connect it
via ethernet.

Do you think it's possible that the J3111A has the Asante problem of
not playing nice with network hardware that supports speeds higher
than 10 Mbps?  Of course it could just be a bad card.

How was the address set?

Is the IP address in your local address space? This is very important, because if it's not, you can't get to it, and none of the following things will work. If this is the case, tell me what the subnet mask

If so, can you ping it?

If so try telnetting to it via terminal:

telnet nnn.nnn.nnn.nnn

where nnn.nnn.nnn.nnn is the IP address.

you should see something like this: (I've put in [redacted] where there is private info)

----------------------------------------------------------
dbdev2:~ johnson$ telnet [redacted]
Trying [IP address]...

Connected to [redacted]
Escape character is '^]'.

HP JetDirect

Password: [redacted]

You are logged in

Please type "?" for HELP, or "/" for current settings
>
----------------------------------------------------------

If you CAN get in, then there's things to check, like is Ethertalk enabled, etc.


--
Bruce Johnson
University of Arizona
College of Pharmacy
Information Technology Group

Institutions do not have opinions, merely customs


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