On Jun 15, 2010, at 12:07 PM, James Therrault wrote:

>> 
>> 
>> Have you tried loading this device as a different user on the computer?
> 
> Not sure what you mean by "different" user as I'm the only one that has used 
> this machine since purchasing it and reloading system software then (about 
> three years ago).
> 

Go to System Preferences> Accounts. create a test user, making them an 
Administrator. Log of, then on as the new user, and try installing the software 
as the new user.

This is an elementary step in determining if an issue resides in the system 
side of things (if the new user has the same problems, it's a system or 
hardware issue, if not it's a prefs or other local file issue with the old 
user.)

-- 
Bruce Johnson
University of Arizona
College of Pharmacy
Information Technology Group

Institutions do not have opinions, merely customs


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