CHRIS SCHWEITZER wrote:

Hi Melody,

I work for UPS, here's the rundown on how the system works:

Your Next Day Air will go straight to PDX airport, where it will be loaded
into a container with all the other eastbound Next Day Airs and fly directly
to Louisville, KY (westbound packages go to Ontario, CA).


Hi Chris, I have had my shipments to Illinois and surrounding states go directly to Rockford, IL from Ontario, California. This is important to know as this hub gets VERY cold in the winter. Anything going to the northeast may go there or through Louisville. I had a rep tell me once it depends on the loads the planes are carrying. The southern states always have my geckos going through Louisville. Another important thing to know about these two hubs is that the geckos will sit there usually about 2 hours between 1am and 3am, a very cold time of the night. Louisville is usually not a problem temp-wise. I know all this because I save my tracking from each order and print it out if it is a new place I am shipping to, or the route to that area was not typical.

It gets unloaded,
sorted, then reloaded into a new container for the airport nearest the final
destination. At that airport, the entire container is put on a truck and
moved to the destination hub, where it is unloaded, sorted, and sent out for
delivery.  So a typical NDA is sorted a total of two or three times before
being loaded on the delivery truck.  Packages containing live animals are
not handled separately from the rest, your best bet is to put it in a flat
box as opposed to a cube-shaped box so it doesn't get turned over as much.

LOL! I pack them for that.

Heat will have to come from heat packs, and unless the box you use is
airtight, ventilation shouldn't be an issue.

I'm sorry you couldn't get a better answer to your question from UPS.
Unfortunately, the people you call on the phone via the 1-800 number are not
necessarily familiar with all the ins and outs of package routing (I'm not
positive they are even UPS employees at all).


Indeed! I have had luck asking questions through my UPS rep. - when she was not available I had decent luck with the phone folks if I asked them to ask their supervisor.

You would be hard pressed to
find someone to talk to who could tell you the exact route a package would
take to a specific destination...I'm a delivery driver, and I know neither
my supervisor nor manager could without calling someone in Louisville first.
You might try calling your Account Executive and seeing if they can find the
info for you, but don't expect instant response, LOL.


My rep was pretty good, I have had a new one for a couple months and have not heard from her.

Hope this info is helpful, I check this list every day so if you have any
other questions just ask!


Is there anything I could put on the box that would keep the drivers from treating my boxes like footballs? So far I have not had much luck with pre-printed red up arrows and Perishable on all four sides, LIVE circled in red, and THIS SIDE UP on the top of the box My boxes are 15x7x11 and are white in background color. Thanks for any tips!

Julie Bergman
www.geckoranch.com
GGA lifetime member

Chris

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