On Sep 24, 2007, at 4:21 PM, Grant wrote:

So much for that.

"I understand sir. Unfortunately I'm about out of rope in this
situation. The only
thing I can really provide to you at this point, is the oppertunity to
flag this for
the management team, and allow them to speak with you directly.

I'll move forward and make sure this gets marked correctly for them.

Please understand that as they work M-F 9 AM - 5 PM CST, it could be some time
before you are able to get a response from them. Your patience and
cooperation is
greatly appreciated."
Customer service in the Internet age :(

I would find a new host, but that's just me.
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