I don't think its a matter of being "over" the problem at Zenni. Its really playing Zenni Roulette when you order through them. Many times the order goes through, sometimes it gets caught.
The problem is when it gets "hung up" there is NO recourse. NO customer service and you just have to ride it out and hope it eventually works. If you read the excellent review related to the forum, you will note that their BBB resolutions are ZERO. i.e. They don't even try to resolve problems. Even when I questioned Zenni about my 7 week order, Zenni was quick to point to the disclaimer on their site that says orders may get hung up in Customs and other problems, and there is NO time limit. Read their site carefully! That being said, when they do come through, they seem to do a pretty good job most of the time. YMMV On Dec 15, 6:51 am, MikeC <[email protected]> wrote: > I ordered 2 pairs of standard children's glasses on Nov. 28. I read > about their delivery problems AFTER placing the order and almost > canceled the order based on that information, and the fact that I was > expecting to take the glasses with me on an overseas trip on Dec. 12. > The package arrived, in perfect condition, on Dec. 10. 2 pairs, $20, > 12 days. Can't argue with that! > Very satisfied. --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
