I ordered three pair of extra strength prescription glasses on November 28 and got them today, December 15.
Two pair are sunglasses (reading and distance--sure hope Zenni eventually offers bifocals and progressives in my prescription); both are fine. The other pair is for reading (no tint) and on a scale of 1-10 I'm giving Zenni a 10 for the optics but a 2 for aesthetics. Oh well...you win some, you lose some...but you don't lose much money if a pair doesn't turn out quite right. On Dec 15, 3:39 pm, Thom <[email protected]> wrote: > I don't think its a matter of being "over" the problem at Zenni. > Its really playing Zenni Roulette when you order through them. > Many times the order goes through, sometimes it gets caught. > > The problem is when it gets "hung up" there is NO recourse. NO > customer service and you just have to ride it out and hope it > eventually works. If you read the excellent review related to the > forum, you will note that their BBB resolutions are ZERO. i.e. They > don't even try to resolve problems. > > Even when I questioned Zenni about my 7 week order, Zenni was quick to > point to the disclaimer on their site that says orders may get hung up > in Customs and other problems, and there is NO time limit. Read their > site carefully! > > That being said, when they do come through, they seem to do a pretty > good job most of the time. > > YMMV > > On Dec 15, 6:51 am, MikeC <[email protected]> wrote: > > > > > I ordered 2 pairs of standard children's glasses on Nov. 28. I read > > about their delivery problems AFTER placing the order and almost > > canceled the order based on that information, and the fact that I was > > expecting to take the glasses with me on an overseas trip on Dec. 12. > > The package arrived, in perfect condition, on Dec. 10. 2 pairs, $20, > > 12 days. Can't argue with that! > > Very satisfied.- Hide quoted text - > > - Show quoted text - --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
