This was definitely a bad situation, but it has been rectified. It
took me a couple of attempts, but I found the person able to make all
of this right.

If any of you are ever having issues dealing with the online
eyeglasses vendors I talk about on http://glassyeyes.blogspot.com,
please contact me right away at the email address in the contact
section on the site. I can almost always help facilitate.

- Ira

On Dec 14, 6:06 pm, Desmodus <[email protected]> wrote:
> I've ordered from G4u in the past and got one decent pair of glasses
> from them but this was the only time they sent frames that were
> significantly different from what they described and pictured on their
> website. I've ordered several pairs of glasses from different online
> sites and never been sent the wrong frames before.
>
> I'm sick of going around in circles with their customer service people
> who won't admit I did not get the frames I ordered so I guess I have
> no choice but to mail the glasses back at my expense. It's not a lot
> but it's the principle of it. If they had accurate info on their
> website this problem never would have happened and I wouldn't be
> insisting on a refund instead of a replacement. I no longer trust
> their measurements so I'm concerned I would  just get stuck with a
> second pair of unwearable glasses with temples that are too short.

-- 
Check us out at the oft-updated http://glassyeyes.blogspot.com!

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