No, it is not solution. In the new notification of ticket, I must add field: "Which is the ticket in a queue".
2012/12/18 Julien Dombre <m...@indepnet.net> > Hi, > > Do you see the automatic action : 'alertnotclosed' which send notification > on not closed tickets ? > I think it is the solution of your problem. > We could add number tag for this action. > > Regards > > Julien > > > Le 18/12/2012 08:06, Julien Dombre a écrit : > > Le 17/12/2012 21:54, wolvverine a écrit : > > For: > Type : Ticket > > For example for making notifications to managers or for informing users > about how many tickets has now helpdesk. It is required for some government > offices. > > > > But for which actions. > Notifications on tickets (new, update, delete) is specific to one ticket > so it is not possible to have global stats... > > Regards > > Julien Dombre > > > > > _______________________________________________ > Glpi-dev mailing listGlpi-dev@gna.orghttps://mail.gna.org/listinfo/glpi-dev > > > > _______________________________________________ > Glpi-dev mailing list > Glpi-dev@gna.org > https://mail.gna.org/listinfo/glpi-dev > >
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