Did you confirm, as per Kenneth, that all your contacts are in Google
Contacts <https://contacts.google.com/>?

If all looks OK there then I would just do a factory reset on your new
phone and start from scratch. When you then add your Google account, the
contacts will again sync.

On Sun, Jul 19, 2015 at 9:44 PM, bill hansen <[email protected]>
wrote:

> The only other phone I've had was a Trakfone, about 6-7 years ago. The
> phone I had immediately prior to buying the present one was a Motorola
> Droid. Both the Droid and the Samsung are Android phones. If all the
> contacts from my Droid would transfer to my Samsung, I'd be happy. But am I
> correct that there's nothing I can do to get synch'ing to work again? It's
> going to be a serioius annoyance if I need to manually put in each contact
> on all four devices - two computers and my one phone (plus, I guess my
> Google/Android contacts won't transfer to my wife's phone, which is also a
> Samsung) - so that's four devices to peck away at, every time I add a new
> contact. Seems like there should be some way around that, but I sure
> haven't found it.
>
> Bill
>
> On Sun, Jul 19, 2015 at 2:10 PM, Marko Vukovic <[email protected]>
> wrote:
>
>> ​Hi Bill​
>>
>> On Sun, Jul 19, 2015 at 7:48 PM, bill hansen <[email protected]>
>> wrote:
>>
>>> Thanks Zack - You're right - my phone is Android, a Samsung S5. Your
>>> thought that he just copied contacts from my old Droid phone sounds correct
>>> too. It doesn't explain the dozens of contacts which were never on the
>>> older phone, but that's a side issue. I guess I'll have to return the phone
>>> to Verizon to see if they can fix the synch'ing problem.
>>
>>
>> ​As Zack says, there is nothing to do if they are both Android. When you
>> sign into any device with your Google account, the contacts will sync.
>>
>> What phone did you have before the 1st Android? Perhaps there were some
>> contacts on the sim card from a previous phone, which were now copied on to
>> the new one.​
>>
>> --
>> Marko
>>
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