> On Nov 24, 2018, at 7:45 AM, Scott Ellsworth <[email protected]> wrote: > > Dear all, > > I’ve been using GnuCash happily for over a decade now, running it in > Ubuntu Linux. I’m trying to teach my mother how to use it for her > personal finances, in Windows 10. But it doesn’t seem to be working in > Windows: The problem is that the program often freezes up when saving: > I installed version 2.6 (a few months ago), and then version 3.3 this > week. I tried unchecking the box in the options for file compression, > and this seems to make it freeze up less often. I looked this issue up > online, but I don’t see any discussion that looks fully relevant. We > have been able to set up some accounts and expense categories, and have > started adding transactions. I’m pretty sure the last time it froze was > also upon saving, though it may have happened when selecting a date for > a new transaction, which was immediately after saving. My mother is not > very computer-savvy, so I need to make it just work normally. > Be Well,
Is it really freezing or is it just taking a really long time to do a save? If it’s a slow save, see https://bugs.gnucash.org/show_bug.cgi?id=795804 <https://bugs.gnucash.org/show_bug.cgi?id=795804>, though if it really happened when selecting a date then it’s probably something else. You could try running from the command line with the --debug option and analyze the trace files to see if there’s any consistency to where it hangs. Regards, John Ralls _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
