Hi John and David, Okay, thanks. I will look into these things tomorrow.
Be Well, Scott <<<< Scott Ellsworth || 415-625-3019 >>>> ----- Original message ----- From: David Carlson <[email protected]> To: John Ralls <[email protected]> Cc: Scott Ellsworth <[email protected]>, Gnucash Users <[email protected]>Subject: Re: [GNC] GnuCash freezes when saving in Windows Date: Fri, 23 Nov 2018 20:00:28 -0600 Scott, Sometimes, but not always, it can be useful to open the task manager and look under processes to see if GnuCash is using a lot of CPU time. If it is "frozen" it probably is using a lot of CPU time, but it also uses a lot at other times too. David C On Fri, Nov 23, 2018, 6:40 PM John Ralls <[email protected] wrote:> Scott, > > Please remember to copy the list on all replies. > > Yes, the bug report is only for 3.x, but the problem is as likely to > be with Cairo than with Gtk itself and that’s common to both.> > A better diagnostic is to get some stack traces, but that can be > challenging on Windows. There are instructions at > https://wiki.gnucash.org/wiki/Stack_Trace > <https://wiki.gnucash.org/wiki/Stack_Trace>. (The best is profiling, > but there aren’t usable tools for that on Windows in the build > environment that GnuCash uses.)> > Regards, > John Ralls > > > > On Nov 24, 2018, at 9:16 AM, Scott Ellsworth <[email protected]> > > wrote:> > > > Hi John, > > > > Thank you. I will try looking at these two possibilities tomorrow. > > It happens in both v2.6 and 3.3, and I'm not clear about whether > > the bug report pertains to both. As far as I can tell saving never > > ends. The pointer arrow turns into an hourglass and the program has > > to be forced to quit.> > > > Be Well, > > > > Scott > > <<<< Scott Ellsworth || 415-625-3019 >>>> > > > > > > ----- Original message ----- > > From: John Ralls <[email protected] > > <mailto:[email protected]>>> > To: Scott Ellsworth > <[email protected] <mailto:[email protected]>>> > Cc: GnuCash user forum > <[email protected] <mailto:gnucash- > > [email protected]>>> > Subject: Re: [GNC] GnuCash freezes when saving in > Windows > > Date: Sat, 24 Nov 2018 08:53:32 +0900 > > > > > > > >> On Nov 24, 2018, at 7:45 AM, Scott Ellsworth <[email protected] > >> <mailto:[email protected]>> wrote:> >> > >> Dear all, > >> > >> I’ve been using GnuCash happily for over a decade now, running > >> it in> >> Ubuntu Linux. I’m trying to teach my mother how to use it for > her> >> personal finances, in Windows 10. But it doesn’t seem to be > >> working in> >> Windows: The problem is that the program often freezes up > when > >> saving:> >> I installed version 2.6 (a few months ago), and then version > 3.3 > >> this> >> week. I tried unchecking the box in the options for file > >> compression,> >> and this seems to make it freeze up less often. I > looked this > >> issue up> >> online, but I don’t see any discussion that looks fully > >> relevant. We> >> have been able to set up some accounts and expense > categories, and > >> have> >> started adding transactions. I’m pretty sure the last time it > >> froze was> >> also upon saving, though it may have happened when > selecting a > >> date for> >> a new transaction, which was immediately after saving. My > mother > >> is not> >> very computer-savvy, so I need to make it just work normally. > >> Be Well, > > > > > > > > Is it really freezing or is it just taking a really long time to do > > a save? If it’s a slow save, see > > https://bugs.gnucash.org/show_bug.cgi?id=795804 > > <https://bugs.gnucash.org/show_bug.cgi?id=795804>, though if it > > really happened when selecting a date then it’s probably something > > else. You could try running from the command line with the --debug > > option and analyze the trace files to see if there’s any > > consistency to where it hangs.> > > > Regards, > > John Ralls > > > > > > > > > > _______________________________________________ > gnucash-user mailing list > [email protected] > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information.> ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
