Very interesting observation. So this may suggest the location of the mouse cursor plays a role as well.
If you position the mouse cursor outside of the gnucash window, or over the window's title bar instead of over an open register, does that make a difference for the save performance ? Geert Op zondag 25 november 2018 09:40:04 CET schreef John Ralls: > That’s really weird. Can anyone with a windows box handy replicate it? > > Regards, > John Ralls > > > On Nov 25, 2018, at 1:56 PM, Scott Ellsworth <sc...@fastmail.us> wrote: > > > > Hi David and John and all, > > > > My mother discovered something strange: GnuCash freezes up while saving > > only if she uses the keyboard shortcut Ctrl-S. It does not freeze every > > time in this case, but a lot of the time. But if she clicks the Save > > icon, it does not freeze (this is GC v3.3, in Windows 10). Now she has > > saved the file many times in the latter manner, and it has not frozen at > > all. > > > > Be Well, > > > > Scott > > <<<< Scott Ellsworth || 415-625-3019 >>>> > > > > > > ----- Original message ----- > > From: David Carlson <david.carlson....@gmail.com > > <mailto:david.carlson....@gmail.com>> To: John Ralls > > <jra...@ceridwen.fremont.ca.us <mailto:jra...@ceridwen.fremont.ca.us>> > > Cc: Scott Ellsworth <sc...@fastmail.us <mailto:sc...@fastmail.us>>, > > Gnucash Users <gnucash-user@gnucash.org > > <mailto:gnucash-user@gnucash.org>> Subject: Re: [GNC] GnuCash freezes > > when saving in Windows > > Date: Fri, 23 Nov 2018 20:00:28 -0600 > > > > Scott, > > > > Sometimes, but not always, it can be useful to open the task manager and > > look under processes to see if GnuCash is using a lot of CPU time. If it > > is "frozen" it probably is using a lot of CPU time, but it also uses a > > lot at other times too. > > > > David C > > > > On Fri, Nov 23, 2018, 6:40 PM John Ralls <jra...@ceridwen.fremont.ca.us > > <mailto:jra...@ceridwen.fremont.ca.us> wrote: Scott, > > > > Please remember to copy the list on all replies. > > > > Yes, the bug report is only for 3.x, but the problem is as likely to be > > with Cairo than with Gtk itself and that’s common to both. > > > > A better diagnostic is to get some stack traces, but that can be > > challenging on Windows. There are instructions at > > https://wiki.gnucash.org/wiki/Stack_Trace > > <https://wiki.gnucash.org/wiki/Stack_Trace> > > <https://wiki.gnucash.org/wiki/Stack_Trace > > <https://wiki.gnucash.org/wiki/Stack_Trace>>. (The best is profiling, but > > there aren’t usable tools for that on Windows in the build environment > > that GnuCash uses.) > > > > Regards, > > John Ralls > > > > > On Nov 24, 2018, at 9:16 AM, Scott Ellsworth <sc...@fastmail.us > > > <mailto:sc...@fastmail.us>> wrote: > > > > > > Hi John, > > > > > > Thank you. I will try looking at these two possibilities tomorrow. It > > > happens in both v2.6 and 3.3, and I'm not clear about whether the bug > > > report pertains to both. As far as I can tell saving never ends. The > > > pointer arrow turns into an hourglass and the program has to be forced > > > to quit. > > > > > > Be Well, > > > > > > Scott > > > <<<< Scott Ellsworth || 415-625-3019 >>>> > > > > > > > > > ----- Original message ----- > > > From: John Ralls <jra...@ceridwen.fremont.ca.us > > > <mailto:jra...@ceridwen.fremont.ca.us> > > > <mailto:jra...@ceridwen.fremont.ca.us > > > <mailto:jra...@ceridwen.fremont.ca.us>>> To: Scott Ellsworth > > > <sc...@fastmail.us <mailto:sc...@fastmail.us> <mailto:sc...@fastmail.us > > > <mailto:sc...@fastmail.us>>> Cc: GnuCash user forum > > > <gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> > > > <mailto:gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org>>> > > > Subject: Re: [GNC] GnuCash freezes when saving in Windows > > > Date: Sat, 24 Nov 2018 08:53:32 +0900 > > > > > >> On Nov 24, 2018, at 7:45 AM, Scott Ellsworth <sc...@fastmail.us > > >> <mailto:sc...@fastmail.us> <mailto:sc...@fastmail.us > > >> <mailto:sc...@fastmail.us>>> wrote: > > >> > > >> Dear all, > > >> > > >> I’ve been using GnuCash happily for over a decade now, running it in > > >> Ubuntu Linux. I’m trying to teach my mother how to use it for her > > >> personal finances, in Windows 10. But it doesn’t seem to be working in > > >> Windows: The problem is that the program often freezes up when saving: > > >> I installed version 2.6 (a few months ago), and then version 3.3 this > > >> week. I tried unchecking the box in the options for file compression, > > >> and this seems to make it freeze up less often. I looked this issue up > > >> online, but I don’t see any discussion that looks fully relevant. We > > >> have been able to set up some accounts and expense categories, and have > > >> started adding transactions. I’m pretty sure the last time it froze was > > >> also upon saving, though it may have happened when selecting a date for > > >> a new transaction, which was immediately after saving. My mother is not > > >> very computer-savvy, so I need to make it just work normally. > > >> Be Well, > > > > > > Is it really freezing or is it just taking a really long time to do a > > > save? If it’s a slow save, see > > > https://bugs.gnucash.org/show_bug.cgi?id=795804 > > > <https://bugs.gnucash.org/show_bug.cgi?id=795804> > > > <https://bugs.gnucash.org/show_bug.cgi?id=795804 > > > <https://bugs.gnucash.org/show_bug.cgi?id=795804>>, though if it really > > > happened when selecting a date then it’s probably something else. You > > > could try running from the command line with the --debug option and > > > analyze the trace files to see if there’s any consistency to where it > > > hangs. > > > > > > Regards, > > > John Ralls > > > > _______________________________________________ > > gnucash-user mailing list > > gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> > > To update your subscription preferences or to unsubscribe: > > https://lists.gnucash.org/mailman/listinfo/gnucash-user > > <https://lists.gnucash.org/mailman/listinfo/gnucash-user> If you are > > using Nabble or Gmane, please see > > https://wiki.gnucash.org/wiki/Mailing_Lists > > <https://wiki.gnucash.org/wiki/Mailing_Lists> for more information. ----- > > Please remember to CC this list on all your replies. > > You can do this by using Reply-To-List or Reply-All. > > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. 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