P.S. I don’t mean to suggest that I “feel your pain” in the same way, not being 
of the culture, but pain as a researcher who grieves all the history that is 
potentially being lost. 

Please forgive if I have offended…

Debra 

~~~~~~~~~~

Debra Nicholson, MFA, MA
www.debranicholson.com
alternate email: [email protected]

Sent from my iPhone

> On May 1, 2023, at 3:13 PM, Debra Nicholson <[email protected]> 
> wrote:
> 
> There is still now a bit of a rigamarole at the Central Library—you have to 
> check your bag, take only paper and a pencil they issue to you, and I, at 
> least, had to purchase a membership, being a foreigner, perhaps? Once over 
> those hurdles, though, the service was superb, and even the director came up 
> to where I was seated and asked if he could help! And the librarians were 
> also very helpful. 
> 
> It is very distressing about the Archives — such a rich repository for 
> historical documents, likely being systematically destroyed by neglect and 
> abuse, not to mention terrible environmental conditions. 
> 
> As an independent researcher and writer working on a couple of projects 
> related to Goa, I feel your pain. 
> 
> Regards, Debra 
> 
> ~~~~~~~~~~
> 
> Debra Nicholson, MFA, MA
> www.debranicholson.com
> alternate email: [email protected]
> 
> Sent from my iPhone
> 
>>> On May 1, 2023, at 2:47 PM, Bernardo de Sousa <[email protected]> wrote:
>>> 
>> This piece was published by a Goa daily 15+ years ago. Clearly, the 
>> attitude of the staff has not changed. Nor for that matter the utter 
>> disrespect with which priceless ancient documents are treated:
>> 
>> 
>> Aal izz “Sit” in Goa’s State Archives
>>  
>> By Bernardo de Sousa
>>  
>> Any visit to Goa needs to start with a wallet refueling stop at a bank. 
>> Having connections speeds up that process. In the Mapusa bank we went to, a 
>> lady was seated at a desk, dozing peacefully; she suddenly woke up, picked 
>> up a ball, rolled it on the desk, then returned to dozing. We later learnt 
>> that banks are required to hire personnel belonging to scheduled 
>> castes/tribes. Being a local bank, this occurs through the intercession of 
>> an MLA: the candidate controlling the largest number of votes gets the job.  
>> A win-win situation:  our aspiring athlete gets a salary, the MLA gets the 
>> votes. Thus, “vote bank” politics ensure the “upliftment” of the 
>> downtrodden. 
>>  
>> My contact at the bank being away, I was instructed to head upstairs. The 
>> scene was chaotic: no boards indicating which counter handled which 
>> transaction, people rushing to any counter that was manned. An acquaintance 
>> said he would call Mr. X and guided us to a pair of chairs with a parting 
>> instruction: “Sit” -- an instruction I would repeatedly encounter in Goa 
>> with devastating consequences. 
>>  
>> After about an hour, I managed to obtain from Mr. X the prized ATM card 
>> that, sadly, failed to function until our departure. For expediency, we 
>> cashed traveler’s cheques at Vivanta hotel in Panaji, where the transaction 
>> absorbed all of three minutes flat -- the most efficient and friendliest 
>> service I have ever encountered anywhere on the planet. 
>> 
>> Our wallet thus replenished, we headed to the State Archives, Panaji, where 
>> I wished to consult a list of historical documents. 
>>  
>> We were greeted at the ground floor by an overpowering smell of naphthalene, 
>> attempting unsuccessfully to mask the odours from the nearby toilet. The 
>> strong influence of carnival in Goa is not to be underestimated – a vote 
>> bank mask at the bank, a naphthalene mask at the State Archives.
>>  
>> The clerk at a counter instructed me to go upstairs to see the manager. I 
>> did not quite comprehend why but arguments would only waste time. We were 
>> invited into the manager’s cramped office. “Sit!” he instructed. Not again! 
>> After reading my list, he confirmed that the documents were public; we were 
>> thus in violent agreement but the documents still eluded me. 
>>  
>> I was now instructed to cross the corridor to the public documents section; 
>> as we did so, we saw a lady sitting on a bench, resting one of her feet on 
>> it, blissfully cutting her toe-nails. I did not need an explanation: another 
>> vote bank mask with an aspiring beautician replacing an aspiring athlete. 
>>  
>> In the public domain, five persons were seated at five desks, engaged in 
>> deep conversation, otherwise doing nothing. I showed one of them the titles 
>> of the documents. She looked at it and shouted to her colleague a few meters 
>> away. Having been disdainfully ignored twice, she approached the 
>> recalcitrant colleague, exchanged a few furious words, returned, turned to 
>> me and ordered: “Sit”. 
>>  
>> Decidedly, “sit” was becoming the bane of my short holiday. In my mind, I 
>> silently slipped an “h” in between the “sit” but refrained from vocalising 
>> my thought.
>>  
>> Explaining to us children the intricacies of traditional Goan hospitality, 
>> our father once recounted that guests were routinely greeted with the 
>> Konkani phrase: “Ailoi, io, bosloi, bos, kashti sodd, lepti kha” – loosely 
>> translated “you have arrived, please come in, sit down, loosen your 
>> loin-cloth, share our food”. I did not expect these five uncooperative 
>> chair-warmers to share their food but there was no escaping the instruction 
>> to sit. I politely but resolutely declined. The lady repeated her 
>> instruction except that this time it was an order: “Sit”. 
>>  
>> The situation was turning hopeless. Asked how long this was going to take, 
>> she muttered: “5 minutes”. My heart sank: in Goa, 5 minutes encompass any 
>> span between 5 minutes and eternity. I heard my wife say that she had been 
>> handed a form that I was required to complete hence, sitting down may not be 
>> a bad idea. Her pragmatic logic carrying the day, I sat down, opened the 
>> small rucksack containing my pen and other items. “You have to keep your bag 
>> downstairs,” said the recalcitrant librarian, who had just concluded his 
>> yogic meditation and was back in command barking out his orders. 
>>  
>> I explained to him that I had carried my rucksack all this time from the 
>> counter downstairs, transiting through his manager’s office into the public 
>> documents section, without anyone’s objection until then. He repeated his 
>> order, this time raising his voice. Another mask, what was his bark really 
>> masking? Resentment because I was an NRI, PIO or OCI? Or because I had not 
>> presented him with a motivating incentive in an envelope? 
>>  
>> Do they still insist on envelopes, or would plain cash do? Or was he another 
>> vote bank beneficiary who resented having been disturbed from his reverie or 
>> conversation? I had had enough of this rude, uncooperative, unhelpful, 
>> obstructionist and bureaucratic attitude of the Goa State Archives staff. I 
>> got up, returned the form to the lady who had given it, and walked out. 
>>  
>> Back in the taxi, our friend suggested visiting the Central Library instead. 
>> Indeed, I was led to the relevant section immediately - and could finally 
>> consult and photograph the documents of interest. I now understood why the 
>> Central Library was so well frequented whereas, excepting staff, not a soul 
>> other than my wife, our friend and I were present at the public documents 
>> section of the State Archives. 
>>  
>> This time around, when a kindly member of the Central Library staff pulled 
>> up a chair and asked me to sit, I was delighted to comply.
>> 
>> Sent from my iPad
>> 
>>>> On 1 May 2023, at 19:20, 'Carvalho' via Goa-Research-Net 
>>>> <[email protected]> wrote:
>>>> 
>>> 
>>> Dear Albertina,
>>> 
>>> I totally agree with you. I didn't want to say it in my initial message. 
>>> Technology would certainly help and is the need of the hour as those books 
>>> under no circumstances should be passed around like pie to men jabbing felt 
>>> pens at them, but the more important thing is attitude. There are lots of 
>>> things one can do ease the process. For instance there is one (just one) 
>>> moth-eaten catalogue which looks like it survived Noah's flood, used by one 
>>> clerk to find out the reference number of the required document. All that 
>>> needs to be done is print out 10 catalogue books and keep them for use by 
>>> the general public. Or better still upload the catalogue online and make it 
>>> accessible. Then the public can provide the clerk with the reference 
>>> number. All it takes is the will power to improve systems. There needs to 
>>> be a very radical change in attitude in every organisation. The Gandhian 
>>> non-cooperation movement in Goa is alive and kicking.
>>> 
>>> And Sandra, absolutely, being a woman doesn't help.
>>> 
>>> Also what is up with those pens being allowed into an archive hall for 
>>> goodness sake? I had carried a book and pencil inside to make notes. This 
>>> was shouted down (fair enough, rules are rules) but for goodness sakes, the 
>>> pens must go.
>>> 
>>> Take care,
>>> Selma
>>> 
>>> 
>>> On Monday, 1 May 2023 at 17:44:00 BST, Albertina Almeida 
>>> <[email protected]> wrote:
>>> 
>>> 
>>> Is there anyone here who accessed the Goa Archives about 35 years or more 
>>> ago? Where it was accessible even without technology? I somehow think that 
>>> it is not just about technology, though technology certainly can help. It 
>>> is also about a regimen of corruption, which can persist even with 
>>> technology.
>>> 
>>> For instance, at the Registrar's office, the process towards registration 
>>> of sale deeds has been digitised. One would have thought that would make it 
>>> easier. But approvals of what is uploaded can take sooooo long for some. 
>>> And the connectivity and other issues including the website being 
>>> dysfunctional, so to say, can make life hell. The whole exercise can be a 
>>> nightmare. 
>>> 
>>> So while technology can help, it may not be the panacea. There is something 
>>> more.
>>> 
>>> Albertina
>>> 
>>> On Mon, May 1, 2023 at 9:55 PM sandra lobo <[email protected]> wrote:
>>> He/She is precious, or just a piece of a shameful state of affairs, 
>>> particularly at Goa archives? Of course Selma being a women does not help 
>>> the situation. For instance, if  one does not hold Indian citizenship then 
>>> has to pay seven times the price of copying documents, as if researchers 
>>> swim in money. The present head of the Archives, Dipak M. Bandekar, should 
>>> be confronted with being runing a historical archive in a modern world. My 
>>> experience is that sometimes conversation works miracles (not always). I 
>>> hope there are still good examples in Goa, as that of Central Library when 
>>> under Carlos Fernandes direction. Without his positive attitude I would 
>>> have never been able to perform the ample investigation of my PhD. Good 
>>> luck, Selma
>>> 
>>> 
>>> 
>>> 
>>> 
>>> Sandra Ataíde Lobo  
>>> 
>>> <Outlook-tu21a1pp.png>
>>> <Outlook-retvcb5t.png>
>>> 
>>> <Outlook-qdflsbeb.png>
>>> https://giepcip.wordpress.com/
>>> tmn. ++351 930690459
>>> 
>>> 
>>> De: [email protected] <[email protected]> 
>>> em nome de John de Figueiredo <[email protected]>
>>> Enviado: 1 de maio de 2023 16:43
>>> Para: [email protected] <[email protected]>
>>> Assunto: Re: [GRN] Update about Goa Archives
>>>  
>>> Dear Selma,
>>> Please get the name and contact information of the person who helped you. 
>>> He/she is precious.
>>> Best wishes,
>>> John
>>> 
>>> Sent from my iPhone
>>> 
>>>> On May 1, 2023, at 2:25 AM, 'Carvalho' via Goa-Research-Net 
>>>> <[email protected]> wrote:
>>>> 
>>>> 
>>>> Dear all,
>>>> 
>>>> Thank you for the numerous helpful response regarding Goa Archives. I did 
>>>> indeed visit the Goa Archives. I arrived at 10am and sat patiently for an 
>>>> hour. Eventually someone recognised me as the writer and hastened my entry 
>>>> into the archive hall. This office defied any semblance of modernity and 
>>>> had an estranged relationship with technology. By some antediluvian 
>>>> method, I ordered a documented assisted by person who recognised me. I 
>>>> then took a seat and awaited said document. I sat in a hall full of men 
>>>> who pored over centuries-old documents with their arms spread on these 
>>>> books, brandishing felt pens, the documents spine straddled without 
>>>> support. After I saw this, I felt nausea creeping up and tried to avoid 
>>>> eye contact with anyone, most of all the clerks in the room. 
>>>> 
>>>> I sat for another one hour and could see all the peons chatting but no 
>>>> document had arrived. I went to the head clerk and asked about the 
>>>> possible arrival of my book. He nodded to a peon, they laughed, and one 
>>>> frail creature departed on his search with all the enthusiasm of a man 
>>>> being led to the guillotine. Finally he returned clutching the holy grail 
>>>> of a book but when I took custody, it was the wrong book. I went to tell 
>>>> the manager who sat in a class cabin with the surly look of a government 
>>>> officer, pressing a buzzer to summon people. He dismissed by not looking 
>>>> up. I did not wait for the right document because had it arrived, I could 
>>>> neither photograph it nor photocopy it. I would have to make an 
>>>> application for the record and collect it 15 days later. So I left.
>>>> 
>>>> Every department, institution and organisation of governance in Goa (and 
>>>> unfortunately I have had to visit many) is a failure of efficiency, 
>>>> procedure, custody and care. We are light years away from any semblance of 
>>>> modernity and our sense of Goan exceptionalism is utterly misplaced.
>>>> 
>>>> The story does have a happy ending. The man who recognised me researches 
>>>> records for a living and I shall simply hire his services.
>>>> 
>>>> Take care,
>>>> Selma
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