I finished running the index tool. This is very strange. I'm seeing exactly
what you're seeing: the 2011 entity is the first one returned. Let me chase
this down for you.

On Wed, Jul 14, 2010 at 12:24 PM, Ikai L (Google) <[email protected]> wrote:

> Yeah, I'm checking for index corruption. It could also mean there's a bug
> in the way we're sorting.
>
>
> On Wed, Jul 14, 2010 at 11:51 AM, Daniel <[email protected]>wrote:
>
>> Thanks for looking.  If you run the query in the admin console:
>> "SELECT * FROM Keyword WHERE is_active = True ORDER BY last_check ASC"
>> you will see the entity with key
>> agtsb294aWktYmV0YXIaCxIHS2V5d29yZCINa2V5X3N5bnRoZXNpbww appear as the
>> first record although the date is set to 2011.  This indicates that
>> the entity is not returning as it should.  This has nothing to do with
>> my code.
>>
>> I don't understand how your admin console is returning something
>> different from mine.
>>
>> On Jul 14, 2:22 pm, "Ikai L (Google)" <[email protected]> wrote:
>> > Daniel, I'm going to try running a tool on your data. I'll email this
>> group
>> > again when it's finished. I'm curious as to whether or not this does
>> > anything for you. My testing via the admin console (I don't have access
>> to
>> > your code) seems to indicate that everything is and was working
>> correctly,
>> > but I'd like to establish a greater confidence level either way.
>> >
>> >
>> >
>> > On Wed, Jul 14, 2010 at 8:03 AM, Daniel <[email protected]>
>> wrote:
>> > > I would like a reply...
>> >
>> > > I was able to delete and re-add this record and that fixed that query,
>> > > but it turns out I have another record that is not updating and can't
>> > > be deleted.
>> >
>> > > This record key is
>> > > agtsb294aWktYmV0YXIaCxIHS2V5d29yZCINa2V5X3N5bnRoZXNpbww the kind is
>> > > Keyword.
>> >
>> > > It appears that the record broke during the same downtime last week.
>> > > It always show the current time and cannot be changed in the admin
>> > > console or by code.  I cannot delete this entity.
>> >
>> > > It seems my data is going corrupt all over the place...
>> >
>> > > On Jul 10, 10:59 am, Daniel <[email protected]> wrote:
>> > > > Okay, regardless of your ability to offer me any sort of instant
>> > > > support, I need this problem fixed.
>> >
>> > > > I am not setting any read consistency. The query that you specified
>> > > > (SELECT * FROM Search_update ORDER BY last_check DESC LIMIT 10) is
>> set
>> > > > to DESC, so of course it appears correct that the 2011 record is
>> > > > first, but when you change it to ASC the 2011 record still appears
>> > > > first.  The broken entity
>> > > > 'agtsb294aWktYmV0YXIVCxINU2VhcmNoX3VwZGF0ZRi62AUM' now has changed
>> to
>> > > > 2011 from what you did yesterday but is is showing up as the OLDEST
>> > > > record.  if you look at the list you will see that after the broken
>> > > > record, the following 9 records are in ascending order and set to
>> > > > 2010.  My original query above specified ascending order.
>> >
>> > > > agtsb294aWktYmV0YXIVCxINU2VhcmNoX3VwZGF0ZRi62AUM 2011-07-09
>> > > > 17:57:37.894714
>> > > > agtsb294aWktYmV0YXIVCxINU2VhcmNoX3VwZGF0ZRiUvi8M 2010-07-10
>> > > > 12:14:52.306180
>> > > > agtsb294aWktYmV0YXIVCxINU2VhcmNoX3VwZGF0ZRiawS4M 2010-07-10
>> > > > 12:15:18.649276
>> > > > agtsb294aWktYmV0YXIWCxINU2VhcmNoX3VwZGF0ZRjSkLEBDA 2010-07-10
>> > > > 12:15:40.274290
>> > > > agtsb294aWktYmV0YXIVCxINU2VhcmNoX3VwZGF0ZRiw_gUM 2010-07-10
>> > > > 12:15:43.913061
>> > > > agtsb294aWktYmV0YXIVCxINU2VhcmNoX3VwZGF0ZRjw1gUM 2010-07-10
>> > > > 12:15:52.877386
>> > > > agtsb294aWktYmV0YXIVCxINU2VhcmNoX3VwZGF0ZRif7FkM 2010-07-10
>> > > > 12:15:54.880721
>> > > > agtsb294aWktYmV0YXIVCxINU2VhcmNoX3VwZGF0ZRipqgUM 2010-07-10
>> > > > 12:15:56.204075
>> > > > agtsb294aWktYmV0YXIVCxINU2VhcmNoX3VwZGF0ZRiv4AUM 2010-07-10
>> > > > 12:15:59.092526
>> > > > agtsb294aWktYmV0YXIVCxINU2VhcmNoX3VwZGF0ZRijz20M 2010-07-10
>> > > > 12:16:00.490951
>> >
>> > > > In general I like google app engine, but I am getting frustrated
>> with
>> > > > it's ability to consistently perform.  You have to realize that I
>> have
>> > > > an app that is coded correctly and was running fine until during the
>> > > > planned downtime three days ago when this query stopped correctly
>> > > > returning data, this is a structural flaw and completely disrupts my
>> > > > ability to provide a service on your system. Also, this is the
>> second
>> > > > time this has happened and I had to go through quite a bit to fix it
>> > > > the first time.  It seems that I have to repeat my last efforts, and
>> > > > with no hope that it will not happen again and require me to
>> generate
>> > > > 2 days more worth of posts to get you to fix the problem.
>> >
>> > > > On Jul 9, 5:48 pm, Ikai Lan <[email protected]> wrote:
>> >
>> > > > > I manually reverted it to 2010 because I didn't want to cause
>> problems
>> > > with
>> > > > > your app by fudging with the data. It didn't revert automatically.
>> I
>> > > just
>> > > > > ran this GQL query:
>> >
>> > > > > SELECT * FROM Search_update ORDER BY last_check DESC LIMIT 10
>> >
>> > > > > And it displayed the data correctly.
>> >
>> > > > > Is there any chance you're setting a different read consistency?
>> >
>> > > > >
>> http://code.google.com/appengine/docs/python/datastore/queriesandinde.
>> > > ..
>> >
>> > > > > I understand your frustration with regards to paid support - but
>> our
>> > > pricing
>> > > > > structure doesn't bundle in a guarantee for a support response
>> time. We
>> > > make
>> > > > > every effort to address any issues in production either behind the
>> > > scenes,
>> > > > > through proactive monitoring or to reactive reports via the
>> different
>> > > > > channels we keep track of, but we simply can't scale up a direct
>> > > support
>> > > > > option for developers who want to be able to pick up the red phone
>> and
>> > > get
>> > > > > someone on the line immediately when there are service issues. In
>> terms
>> > > of
>> > > > > addressing service degradation without additional cost to
>> developers,
>> > > based
>> > > > > on conversations we have had with developers, I believe that we
>> are as
>> > > good
>> > > > > if not much better than the industry standard for platform,
>> managed
>> > > cloud
>> > > > > hosting. There are companies who will always have a resource for
>> you
>> > > > > available, but there's a reason any kind of baseline production
>> spend
>> > > will
>> > > > > be in the hundreds of dollars - minimum. We're doing our best to
>> > > minimize
>> > > > > costs, support all developers on our platform, all while not
>> charging
>> > > > > developers who don't require a response time SLA.
>> >
>> > > > > On Fri, Jul 9, 2010 at 2:24 PM, Daniel <
>> [email protected]>
>> > > wrote:
>> > > > > > When I run the query
>> > > Search_update.all().order('last_check').fetch(10)
>> > > > > > programtically I consistently get this response:
>> >
>> > > > > > agtsb294aWktYmV0YXIVCxINU2VhcmNoX3VwZGF0ZRi62AUM 2010-07-09
>> > > > > > 17:57:37.894714
>> > > > > > agtsb294aWktYmV0YXIVCxINU2VhcmNoX3VwZGF0ZRjsm3kM 2010-07-08
>> > > > > > 00:27:52.385926
>> > > > > > agtsb294aWktYmV0YXIVCxINU2VhcmNoX3VwZGF0ZRipkjsM 2010-07-08
>> > > > > > 00:27:53.689982
>> > > > > > agtsb294aWktYmV0YXIWCxINU2VhcmNoX3VwZGF0ZRiqu7ABDA 2010-07-08
>> > > > > > 00:27:54.616698
>> > > > > > agtsb294aWktYmV0YXIVCxINU2VhcmNoX3VwZGF0ZRiTrVwM 2010-07-08
>> > > > > > 00:27:55.453521
>> > > > > > agtsb294aWktYmV0YXIVCxINU2VhcmNoX3VwZGF0ZRjksQUM 2010-07-08
>> > > > > > 00:27:56.437609
>> > > > > > agtsb294aWktYmV0YXIWCxINU2VhcmNoX3VwZGF0ZRjp_KwBDA 2010-07-08
>> > > > > > 00:28:02.699297
>> > > > > > agtsb294aWktYmV0YXIVCxINU2VhcmNoX3VwZGF0ZRiRqAUM 2010-07-08
>> > > > > > 00:28:04.598150
>> > > > > > agtsb294aWktYmV0YXIWCxINU2VhcmNoX3VwZGF0ZRjyzK8BDA 2010-07-08
>> > > > > > 00:28:05.595406
>> > > > > > agtsb294aWktYmV0YXIVCxINU2VhcmNoX3VwZGF0ZRi-2AUM 2010-07-08
>> > > > > > 00:28:07.950788
>> >
>> > > > > > Which places the record in question first in the query although
>> it
>> > > has
>> > > > > > a date later than the listed records.  You can also see that
>> having
>> > > > > > just run the response that the 2011 date reverted.  It appears
>> to
>> > > > > > change when you save it, but it doesn't actually change.
>> >
>> > > > > > On Jul 9, 5:14 pm, "Ikai L (Google)" <[email protected]> wrote:
>> > > > > > > Using this GQL query in the admin console:
>> >
>> > > > > > > SELECT * FROM Search_update where
>> > > > > > >
>> __key__=KEY('agtsb294aWktYmV0YXIVCxINU2VhcmNoX3VwZGF0ZRi62AUM')
>> >
>> > > > > > > I was able to set the year to 2011, see the changes reflected,
>> then
>> > > set
>> > > > > > them
>> > > > > > > back to 2010 (I didn't want to cause issues with your
>> application).
>> > > How
>> > > > > > are
>> > > > > > > you reproducing your issues? Can you see if you can update the
>> > > timestamp
>> > > > > > in
>> > > > > > > the datastore viewer?
>> >
>> > > > > > > On Fri, Jul 9, 2010 at 12:24 PM, Daniel <
>> > > [email protected]>
>> > > > > > wrote:
>> > > > > > > > Thanks for the fast response.  The kind is Search_update.
>> >
>> > > > > > > > On Jul 9, 3:16 pm, "Ikai L (Google)" <[email protected]>
>> wrote:
>> > > > > > > > > Hi Daniel,
>> >
>> > > > > > > > > What is the Entity Kind?
>> >
>> > > > > > > > > The best thing I would recommend in the future is the
>> billing
>> > > support
>> > > > > > > > form:
>> >
>> > >http://code.google.com/support/bin/request.py?contact_type=AppEngineB.
>> ..
>> >
>> > > > > > > > > This is a monitored queue for issues like these, and I
>> expect
>> > > that we
>> > > > > > > > will
>> > > > > > > > > be emphasizing it more. We're not currently equipped to
>> handle
>> > > > > > dedicated
>> > > > > > > > > support, though it is on our roadmap to offer paid support
>> with
>> > > an
>> > > > > > SLA
>> > > > > > > > for
>> > > > > > > > > response time.
>> >
>> > > > > > > > > On Fri, Jul 9, 2010 at 12:10 PM, Daniel <
>> > > [email protected]>
>> > > > > > > > wrote:
>> > > > > > > > > > I have a record which is frozen in the datastore and
>> always
>> > > shows
>> > > > > > the
>> > > > > > > > > > current time.  This record is blocking a major time
>> sorted
>> > > query in
>> > > > > > my
>> > > > > > > > > > application.  I've had this same problem in June
>> (http://
>> >
>> > > groups.google.com/group/google-appengine/browse_thread/thread/
>> > > > > > > > > > b0021ac81b8c24a5/dcf6c71e3e0b3083) and I had to get a
>> tech to
>> > > fix
>> > > > > > it.
>> > > > > > > > > > Please help me correct this record.  The app is
>> looxii-beta
>> > > and the
>> > > > > > > > > > key is agtsb294aWktYmV0YXIVCxINU2VhcmNoX3VwZGF0ZRi62AUM.
>> >
>> > > > > > > > > > As an aside, it seems ridiculous to me that the database
>> > > would not
>> > > > > > > > > > perform as it should.  This is a major issue, and
>> actually
>> > > blocks
>> > > > > > my
>> > > > > > > > > > application from properly performing.  I accept that
>> > > AppEngine is
>> > > > > > in
>> > > > > > > > > > beta, but at least give your paying customers a contact
>> email
>> > > > > > address
>> > > > > > > > > > so that when we have legitimate issues we don't have to
>> post
>> > > to a
>> > > > > > > > > > public forum and wait for a google rep to stumble upon
>> our
>> > > issue.
>> >
>> > > > > > > > > > --
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>> [email protected]><google-appengine%2Bunsubscrib
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>> > > > > > [email protected]><google-appengine%2Bunsubscrib
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>
>
> --
> Ikai Lan
> Developer Programs Engineer, Google App Engine
> Blog: http://googleappengine.blogspot.com
> Twitter: http://twitter.com/app_engine
> Reddit: http://www.reddit.com/r/appengine
>
>


-- 
Ikai Lan
Developer Programs Engineer, Google App Engine
Blog: http://googleappengine.blogspot.com
Twitter: http://twitter.com/app_engine
Reddit: http://www.reddit.com/r/appengine

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