Does anyone know how I can escalate this with Google tech support? Our app is live and none of our customers can reach it right now. We just launched our app so this is a critical time for us, and we can't afford to be down this long. So far it's probably been 6-7 hours. We signed up for Google Apps for Business and submitted a ticket, but they don't give any feedback about when they'll respond to the ticket. Thanks.
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