Thanks for the link. I just submitted a production issue. Yes, we're also talking to Google App support. But they don't seem to be very knowledgeable about this issue. First they said they could access our site through our domain, which isn't true. Later they said they had problems accessing the app through the domain and said the CNAME record should point directly to appspot.com rather than ghs.google.com. After pointing out their documentation that showed we were correctly mapping to ghs.google.com, they started saying that the problem might be with our hosting service. Although with the CNAME record, any requests should go directly to Google, right? I read in another forum post from a year ago that people had similar problems. In one case it looked like a Google tech person did something on their end to fix up an app that couldn't be reached. I'm thinking that has to be the case here since our app worked with our domain for months and suddenly quit this morning. Everything that I can control is still setup correctly. I just hope someone with Google can eventually help us with this. Unless I'm missing something. Thanks to everyone who has helped us so far.
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