You could try to submit a production issue via the issue tracker. http://code.google.com/p/googleappengine/issues/entry?template=Production%20issue
Sounds like you've also already submitted an issue to the Google Apps people too? On Thu, Jan 6, 2011 at 16:56, Tommy <[email protected]> wrote: > Does anyone know how I can escalate this with Google tech support? Our app > is live and none of our customers can reach it right now. We just launched > our app so this is a critical time for us, and we can't afford to be down > this long. So far it's probably been 6-7 hours. > > We signed up for Google Apps for Business and submitted a ticket, but they > don't give any feedback about when they'll respond to the ticket. > > Thanks. > > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
