Hi, I've checked your log files and they do show some 511 errors caused because the authentication with Google failed part way through a sync (the reason for this was not returned by Google).
However, I wouldn't have expected this type of sync termination to cause a crash. I would have just expected the device to show a sync failed message. One possibilty of this is that the version of your client differs from the version of the device information we've got stored on the server. The device information is still from version 2.9.9.6 of the GooSync client (I'm assuming you upgraded to version 3 at some point). I've made a change on the server to force the client to send the latest device information to us. Please ensure you've got version 3 of the GooSync client installed and run the sync again. Let me know the results. On Mar 6, 6:53 pm, [EMAIL PROTECTED] wrote: > Usually it happens during a sync; never simply by opening the client; > once it happened when I choose "Clean up deleted records" (hoping of > of course that this would rather solve the problem). > My GooSync username is wsmout > Thanks for answering anyway; in case this works you've got a new > customer... > > On 6 mrt, 15:31, "Stuart - GooSync Support" > > <[EMAIL PROTECTED]> wrote: > > Hi, > > > Does this crash occur during a sync or when the GooSync client is > > opened? > > > If it's during the sync please provide your GooSync username and we'll > > get the log files checked. > > > On Mar 6, 11:58 am, [EMAIL PROTECTED] wrote: > > > > I am using Palm TX and synchronisation works fine. However: every few > > > days the GooSync program (3.0.0.0) crashes my Palm and it will enter a > > > loop of restart. The only to stop is a hard reset, losing all my data. > > > What can I do? --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "GooSync" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/goosync?hl=en -~----------~----~----~----~------~----~------~--~---
