I had a looping crash when it was trying to sync Calendar this morning. I had had syncing off entirely, but in the thought that hotsyncing it might help purge deleted records, I turned it back on. This is not the first sync since then - but it *is* the first sync since then when I had deleted records. Here's the HotSync log:
-- Calendar - Could not read the next handheld record. Please check your connections and try again. - Could not purge the deleted records on the handheld. Please check your connections and try again. - Some PC records were not copied to the handheld. Your handheld may be full. To correct this situation, delete some records and perform a HotSync operation again. Desktop = 57, Handheld = 0 Calendar synchronization failed The device went pooft *during* sync. A warm boot brought it back enough to hotsync it again (no error this time, oddly), though the WiFi was still toasty, so a total reset was needed. Attempting to purge deleted records with GooSync also crashed the device. Everything seems to point towards some way that GooSync interfaces with the Palm T|X calendar *database*, rather than an error/bug/memory leak in the GooSync app itself. On Mar 28, 9:18 pm, "Steven Saus" <[EMAIL PROTECTED]> wrote: > I just had it happen again this morning - though I oddly wasn't doing > a sync at the time. It seems to happen after a period of use AFTER > syncing. > > I also was NOT updating/syncing/purging with the hotsync calendar; > could too many events be the cause? > > Again, the behavior: sudden looping resets. I was able to stop the > loops with a warm reboot, but wireless was disabled. I tried to purge > old events through goosync, and it went into an loop that required a > hard reset. > > But, on the plus side, I'm a LOT better about backing stuff up now. > > On 3/26/07, Stuart - GooSync Support <[EMAIL PROTECTED]> wrote: > > > > > > > Hi, > > > I've checked your log files but they just show that the sync process > > completed successfully. > > > I've sent a message to the client developers to get their input on > > what may be causing this reset to occur. > > > On Mar 26, 6:22 am, [EMAIL PROTECTED] wrote: > > > Exactly the same here on my T|X. Did a clean install ofpalmapps, > > > soon as I installed Goosync, did a sync, and when I performed a soft > > > reset to test, it entered the loop of death again. > > > > user: maingray > > > > Promising app, will wait until this is resolved. > > > > r > > > > On Mar 19, 6:10 pm, "Steve S." <[EMAIL PROTECTED]> wrote: > > > > > I'm glad to know it's not just me! I also am using aPalmTX, and am > > > > having exactly the same problem. (It just happened again). Mind you, > > > > I now am quite good at dealing with hard resets. :) The first time > > > > it happened, I ended up losing 45d worth of GCal data (thePalm > > > > "updated" GCal with the blank data - I've learned since then). > > > > Other than this one (big) SNAFU, I love the service - even enough to > > > > pony up the 20 pounds! This is *exactly* what I need... save for the > > > > reseting. > > > > > MyGooSyncuser name is uriel1998. Please help! > > > > > On Mar 7, 12:18 pm, [EMAIL PROTECTED] wrote: > > > > > > Hi Stuart, it just happened again. Upon your information, I checkes > > > > > the "about"-screen of myGoosync-client and it aid "3.0.0.0.". I > > > > > started the sync, the device connected to internet and the counter > > > > > started, but then suddenly the screen became black and the loop of > > > > > automatic rebooting started. Only a hardresetcould stop it. > > > > > Willem > > > > > > On 7 mrt, 11:44, "Stuart -GooSyncSupport" > > > > > > <[EMAIL PROTECTED]> wrote: > > > > > > Hi, > > > > > > > I've checked your log files and they do show some 511 errors caused > > > > > > because the authentication with Google failed part way through a > > > > > > sync > > > > > > (the reason for this was not returned by Google). > > > > > > > However, I wouldn't have expected this type of sync termination to > > > > > > cause acrash. I would have just expected the device to show a sync > > > > > > failed message. > > > > > > > One possibilty of this is that the version of your client differs > > > > > > from > > > > > > the version of the device information we've got stored on the > > > > > > server. > > > > > > The device information is still from version 2.9.9.6 of theGooSync > > > > > > client (I'm assuming you upgraded to version 3 at some point). > > > > > > > I've made a change on the server to force the client to send the > > > > > > latest device information to us. Please ensure you've got version 3 > > > > > > of > > > > > > theGooSyncclient installed and run the sync again. > > > > > > > Let me know the results. > > > > > > > On Mar 6, 6:53 pm, [EMAIL PROTECTED] wrote: > > > > > > > > Usually it happens during a sync; never simply by opening the > > > > > > > client; > > > > > > > once it happened when I choose "Clean up deleted records" (hoping > > > > > > > of > > > > > > > of course that this would rather solve the problem). > > > > > > > MyGooSyncusername is wsmout > > > > > > > Thanks for answering anyway; in case this works you've got a new > > > > > > > customer... > > > > > > > > On 6 mrt, 15:31, "Stuart -GooSyncSupport" > > > > > > > > <[EMAIL PROTECTED]> wrote: > > > > > > > > Hi, > > > > > > > > > Does thiscrashoccur during a sync or when theGooSyncclient is > > > > > > > > opened? > > > > > > > > > If it's during the sync please provide yourGooSyncusername and > > > > > > > > we'll > > > > > > > > get the log files checked. > > > > > > > > > On Mar 6, 11:58 am, [EMAIL PROTECTED] wrote: > > > > > > > > > > I am usingPalmTXand synchronisation works fine. However: > > > > > > > > > every few > > > > > > > > > days theGooSyncprogram (3.0.0.0) crashes myPalmand it will > > > > > > > > > enter a > > > > > > > > > loop of restart. The only to stop is a hardreset, losing all > > > > > > > > > my data. > > > > > > > > > What can I do? > > -- > Steven Saus http://surge.ods.org > "When the facts change, I change my mind. What do you do, sir?" -John > Maynard Keynes --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "GooSync" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/goosync?hl=en -~----------~----~----~----~------~----~------~--~---
