Hi, We updated the Palm GooSync client at the end of last week that should help with these crashing issues.
You can update to release 3.0.1.2 of the Palm client by either using the "Check for updates" feature within your existing client or by downloading and reinstalling the client available at http://www.goosync.com/PalmClientInstall.aspx. On Apr 5, 11:18 pm, [EMAIL PROTECTED] wrote: > Just want to report that this SAME EXACT behavior happening here on my > TX too. It has caused loss of data, much inconvienence and > aggravation. I love the product and have shelled out the bucks to > Goosync but I don't think I can put Goosync back on my TX until > something changes...I guess its money down the drain... > > On Mar 30, 6:52 am, "Steve S." <[EMAIL PROTECTED]> wrote: > > > I had a looping crash when it was trying to sync Calendar this > > morning. I had had syncing off entirely, but in the thought that > > hotsyncing it might help purge deleted records, I turned it back on. > > This is not the first sync since then - but it *is* the first sync > > since then when I had deleted records. Here's the HotSync log: > > > -- Calendar > > - Could not read the next handheld record. > > Please check your connections and try again. > > - Could not purge the deleted records on the handheld. > > Please check your connections and try again. > > - Some PC records were not copied to the handheld. Your handheld may > > be full. To correct this situation, delete some records and perform a > > HotSync operation again. > > Desktop = 57, Handheld = 0 > > Calendar synchronization failed > > > The device went pooft *during* sync. A warm boot brought it back > > enough to hotsync it again (no error this time, oddly), though the > > WiFi was still toasty, so a total reset was needed. Attempting to > > purge deleted records with GooSync also crashed the device. > > > Everything seems to point towards some way that GooSync interfaces > > with the Palm T|X calendar *database*, rather than an error/bug/memory > > leak in the GooSync app itself. > > > On Mar 28, 9:18 pm, "Steven Saus" <[EMAIL PROTECTED]> wrote: > > > > I just had it happen again this morning - though I oddly wasn't doing > > > a sync at the time. It seems to happen after a period of use AFTER > > > syncing. > > > > I also was NOT updating/syncing/purging with the hotsync calendar; > > > could too many events be the cause? > > > > Again, the behavior: sudden looping resets. I was able to stop the > > > loops with a warm reboot, but wireless was disabled. I tried to purge > > > old events through goosync, and it went into an loop that required a > > > hard reset. > > > > But, on the plus side, I'm a LOT better about backing stuff up now. > > > > On 3/26/07, Stuart - GooSync Support <[EMAIL PROTECTED]> wrote: > > > > > Hi, > > > > > I've checked your log files but they just show that the sync process > > > > completed successfully. > > > > > I've sent a message to the client developers to get their input on > > > > what may be causing this reset to occur. > > > > > On Mar 26, 6:22 am, [EMAIL PROTECTED] wrote: > > > > > Exactly the same here on my T|X. Did a clean install ofpalmapps, > > > > > soon as I installed Goosync, did a sync, and when I performed a soft > > > > > reset to test, it entered the loop of death again. > > > > > > user: maingray > > > > > > Promising app, will wait until this is resolved. > > > > > > r > > > > > > On Mar 19, 6:10 pm, "Steve S." <[EMAIL PROTECTED]> wrote: > > > > > > > I'm glad to know it's not just me! I also am using aPalmTX, and am > > > > > > having exactly the same problem. (It just happened again). Mind > > > > > > you, > > > > > > I now am quite good at dealing with hard resets. :) The first time > > > > > > it happened, I ended up losing 45d worth of GCal data (thePalm > > > > > > "updated" GCal with the blank data - I've learned since then). > > > > > > Other than this one (big) SNAFU, I love the service - even enough to > > > > > > pony up the 20 pounds! This is *exactly* what I need... save for > > > > > > the > > > > > > reseting. > > > > > > > MyGooSyncuser name is uriel1998. Please help! > > > > > > > On Mar 7, 12:18 pm, [EMAIL PROTECTED] wrote: > > > > > > > > Hi Stuart, it just happened again. Upon your information, I > > > > > > > checkes > > > > > > > the "about"-screen of myGoosync-client and it aid "3.0.0.0.". I > > > > > > > started the sync, the device connected to internet and the counter > > > > > > > started, but then suddenly the screen became black and the loop of > > > > > > > automatic rebooting started. Only a hardresetcould stop it. > > > > > > > Willem > > > > > > > > On 7 mrt, 11:44, "Stuart -GooSyncSupport" > > > > > > > > <[EMAIL PROTECTED]> wrote: > > > > > > > > Hi, > > > > > > > > > I've checked your log files and they do show some 511 errors > > > > > > > > caused > > > > > > > > because the authentication with Google failed part way through > > > > > > > > a sync > > > > > > > > (the reason for this was not returned by Google). > > > > > > > > > However, I wouldn't have expected this type of sync termination > > > > > > > > to > > > > > > > > cause acrash. I would have just expected the device to show a > > > > > > > > sync > > > > > > > > failed message. > > > > > > > > > One possibilty of this is that the version of your client > > > > > > > > differs from > > > > > > > > the version of the device information we've got stored on the > > > > > > > > server. > > > > > > > > The device information is still from version 2.9.9.6 of > > > > > > > > theGooSync > > > > > > > > client (I'm assuming you upgraded to version 3 at some point). > > > > > > > > > I've made a change on the server to force the client to send the > > > > > > > > latest device information to us. Please ensure you've got > > > > > > > > version 3 of > > > > > > > > theGooSyncclient installed and run the sync again. > > > > > > > > > Let me know the results. > > > > > > > > > On Mar 6, 6:53 pm, [EMAIL PROTECTED] wrote: > > > > > > > > > > Usually it happens during a sync; never simply by opening the > > > > > > > > > client; > > > > > > > > > once it happened when I choose "Clean up deleted records" > > > > > > > > > (hoping of > > > > > > > > > of course that this would rather solve the problem). > > > > > > > > > MyGooSyncusername is wsmout > > > > > > > > > Thanks for answering anyway; in case this works you've got a > > > > > > > > > new > > > > > > > > > customer... > > > > > > > > > > On 6 mrt, 15:31, "Stuart -GooSyncSupport" > > > > > > > > > > <[EMAIL PROTECTED]> wrote: > > > > > > > > > > Hi, > > > > > > > > > > > Does thiscrashoccur during a sync or when theGooSyncclient > > > > > > > > > > is > > > > > > > > > > opened? > > > > > > > > > > > If it's during the sync please provide yourGooSyncusername > > > > > > > > > > and we'll > > > > > > > > > > get the log files checked. > > > > > > > > > > > On Mar 6, 11:58 am, [EMAIL PROTECTED] wrote: > > > > > > > > > > > > I am usingPalmTXand synchronisation works fine. However: > > > > > > > > > > > every few > > > > > > > > > > > days theGooSyncprogram (3.0.0.0) crashes myPalmand it > > > > > > > > > > > will enter a > > > > > > > > > > > loop of restart. The only to stop is a hardreset, losing > > > > > > > > > > > all my data. > > > > > > > > > > > What can I do? > > > > -- > > > Steven Saus http://surge.ods.org > > > "When the facts change, I change my mind. What do you do, sir?" -John > > > Maynard Keynes- Hide quoted text - > > > - Show quoted text - --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "GooSync" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/goosync?hl=en -~----------~----~----~----~------~----~------~--~---
