Hi, Please provide me with your GooSync username and we'll investigate these issues.
On Apr 25, 5:59 am, [EMAIL PROTECTED] wrote: > I've got 3.0.1.2 and am also seeing issues similar those above on my > new TX. I just subscribed and have really been looking forward to > syncing with my Google calendar (one of the main reasons I bought the > TX to replace my old Sony Clie). I've seen several instances of > infinitely looping resets, with a hard reset seemingly the only > solution. > > On Apr 10, 4:45 am, "Stuart - GooSync Support" > > <[EMAIL PROTECTED]> wrote: > > Hi, > > > We updated thePalmGooSync client at the end of last week that should > > help with these crashing issues. > > > You can update to release 3.0.1.2 of thePalmclient by either using > > the "Check for updates" feature within your existing client or by > > downloading and reinstalling the client available > > athttp://www.goosync.com/PalmClientInstall.aspx. > > > On Apr 5, 11:18 pm, [EMAIL PROTECTED] wrote: > > > > Just want to report that this SAME EXACT behavior happening here on my > > > TX too. It has caused loss of data, much inconvienence and > > > aggravation. I love the product and have shelled out the bucks to > > > Goosync but I don't think I can put Goosync back on my TX until > > > something changes...I guess its money down the drain... > > > > On Mar 30, 6:52 am, "Steve S." <[EMAIL PROTECTED]> wrote: > > > > > I had a loopingcrashwhen it was trying to sync Calendar this > > > > morning. I had had syncing off entirely, but in the thought that > > > > hotsyncing it might help purge deleted records, I turned it back on. > > > > This is not the first sync since then - but it *is* the first sync > > > > since then when I had deleted records. Here's the HotSync log: > > > > > -- Calendar > > > > - Could not read the next handheld record. > > > > Please check your connections and try again. > > > > - Could not purge the deleted records on the handheld. > > > > Please check your connections and try again. > > > > - Some PC records were not copied to the handheld. Your handheld may > > > > be full. To correct this situation, delete some records and perform a > > > > HotSync operation again. > > > > Desktop = 57, Handheld = 0 > > > > Calendar synchronization failed > > > > > The device went pooft *during* sync. A warm boot brought it back > > > > enough to hotsync it again (no error this time, oddly), though the > > > > WiFi was still toasty, so a total reset was needed. Attempting to > > > > purge deleted records with GooSync also crashed the device. > > > > > Everything seems to point towards some way that GooSync interfaces > > > > with thePalmT|X calendar *database*, rather than an error/bug/memory > > > > leak in the GooSync app itself. > > > > > On Mar 28, 9:18 pm, "Steven Saus" <[EMAIL PROTECTED]> wrote: > > > > > > I just had it happen again this morning - though I oddly wasn't doing > > > > > a sync at the time. It seems to happen after a period of use AFTER > > > > > syncing. > > > > > > I also was NOT updating/syncing/purging with the hotsync calendar; > > > > > could too many events be the cause? > > > > > > Again, the behavior: sudden looping resets. I was able to stop the > > > > > loops with a warm reboot, but wireless was disabled. I tried to purge > > > > > old events through goosync, and it went into an loop that required a > > > > > hard reset. > > > > > > But, on the plus side, I'm a LOT better about backing stuff up now. > > > > > > On 3/26/07, Stuart - GooSync Support <[EMAIL PROTECTED]> wrote: > > > > > > > Hi, > > > > > > > I've checked your log files but they just show that the sync process > > > > > > completed successfully. > > > > > > > I've sent a message to the client developers to get their input on > > > > > > what may be causing this reset to occur. > > > > > > > On Mar 26, 6:22 am, [EMAIL PROTECTED] wrote: > > > > > > > Exactly the same here on my T|X. Did a clean install ofpalmapps, > > > > > > > soon as I installed Goosync, did a sync, and when I performed a > > > > > > > soft > > > > > > > reset to test, it entered the loop of death again. > > > > > > > > user: maingray > > > > > > > > Promising app, will wait until this is resolved. > > > > > > > > r > > > > > > > > On Mar 19, 6:10 pm, "Steve S." <[EMAIL PROTECTED]> wrote: > > > > > > > > > I'm glad to know it's not just me! I also am using aPalmTX, > > > > > > > > and am > > > > > > > > having exactly the same problem. (It just happened again). > > > > > > > > Mind you, > > > > > > > > I now am quite good at dealing with hard resets. :) The first > > > > > > > > time > > > > > > > > it happened, I ended up losing 45d worth of GCal data (thePalm > > > > > > > > "updated" GCal with the blank data - I've learned since then). > > > > > > > > Other than this one (big) SNAFU, I love the service - even > > > > > > > > enough to > > > > > > > > pony up the 20 pounds! This is *exactly* what I need... save > > > > > > > > for the > > > > > > > > reseting. > > > > > > > > > MyGooSyncuser name is uriel1998. Please help! > > > > > > > > > On Mar 7, 12:18 pm, [EMAIL PROTECTED] wrote: > > > > > > > > > > Hi Stuart, it just happened again. Upon your information, I > > > > > > > > > checkes > > > > > > > > > the "about"-screen of myGoosync-client and it aid "3.0.0.0.". > > > > > > > > > I > > > > > > > > > started the sync, the device connected to internet and the > > > > > > > > > counter > > > > > > > > > started, but then suddenly the screen became black and the > > > > > > > > > loop of > > > > > > > > > automatic rebooting started. Only a hardresetcould stop it. > > > > > > > > > Willem > > > > > > > > > > On 7 mrt, 11:44, "Stuart -GooSyncSupport" > > > > > > > > > > <[EMAIL PROTECTED]> wrote: > > > > > > > > > > Hi, > > > > > > > > > > > I've checked your log files and they do show some 511 > > > > > > > > > > errors caused > > > > > > > > > > because the authentication with Google failed part way > > > > > > > > > > through a sync > > > > > > > > > > (the reason for this was not returned by Google). > > > > > > > > > > > However, I wouldn't have expected this type of sync > > > > > > > > > > termination to > > > > > > > > > > cause acrash. I would have just expected the device to show > > > > > > > > > > a sync > > > > > > > > > > failed message. > > > > > > > > > > > One possibilty of this is that the version of your client > > > > > > > > > > differs from > > > > > > > > > > the version of the device information we've got stored on > > > > > > > > > > the server. > > > > > > > > > > The device information is still from version 2.9.9.6 of > > > > > > > > > > theGooSync > > > > > > > > > > client (I'm assuming you upgraded to version 3 at some > > > > > > > > > > point). > > > > > > > > > > > I've made a change on the server to force the client to > > > > > > > > > > send the > > > > > > > > > > latest device information to us. Please ensure you've got > > > > > > > > > > version 3 of > > > > > > > > > > theGooSyncclient installed and run the sync again. > > > > > > > > > > > Let me know the results. > > > > > > > > > > > On Mar 6, 6:53 pm, [EMAIL PROTECTED] wrote: > > > > > > > > > > > > Usually it happens during a sync; never simply by opening > > > > > > > > > > > the client; > > > > > > > > > > > once it happened when I choose "Clean up deleted records" > > > > > > > > > > > (hoping of > > > > > > > > > > > of course that this would rather solve the problem). > > > > > > > > > > > MyGooSyncusername is wsmout > > > > > > > > > > > Thanks for answering anyway; in case this works you've > > > > > > > > > > > got a new > > > > > > > > > > > customer... > > > > > > > > > > > > On 6 mrt, 15:31, "Stuart -GooSyncSupport" > > > > > > > > > > > > <[EMAIL PROTECTED]> wrote: > > > > > > > > > > > > Hi, > > > > > > > > > > > > > Does thiscrashoccur during a sync or when > > > > > > > > > > > > theGooSyncclient is > > > > > > > > > > > > opened? > > > > > > > > > > > > > If it's during the sync please provide > > > > > > > > > > > > yourGooSyncusername and we'll > > > > > > > > > > > > get the log files checked. > > > > > > > > > > > > > On Mar 6, 11:58 am, [EMAIL PROTECTED] wrote: > > > > > > > > > > > > > > I am usingPalmTXand synchronisation works fine. > > > > > > > > > > > > > However: every few > > > > > > > > > > > > > days theGooSyncprogram (3.0.0.0) crashes myPalmand it > > > > > > > > > > > > > will enter a > > > > > > > > > > > > > loop of restart. The only to stop is a hardreset, > > > > > > > > > > > > > losing all my data. > > > > > > > > > > > > > What can I do? > > > > > > -- > > > > > Steven Saus http://surge.ods.org > > > > > "When the facts change, I change my mind. What do you do, sir?" -John > > > > > Maynard Keynes- Hide quoted text - > > > > > - Show quoted text - --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "GooSync" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/goosync?hl=en -~----------~----~----~----~------~----~------~--~---
