Hi, I've checked your log files but they just show that the sync process completed successfully.
I've sent a message to the client developers to get their input on what may be causing this reset to occur. On Mar 26, 6:22 am, [EMAIL PROTECTED] wrote: > Exactly the same here on my T|X. Did a clean install of palm apps, > soon as I installed Goosync, did a sync, and when I performed a soft > reset to test, it entered the loop of death again. > > user: maingray > > Promising app, will wait until this is resolved. > > r > > On Mar 19, 6:10 pm, "Steve S." <[EMAIL PROTECTED]> wrote: > > > I'm glad to know it's not just me! I also am using aPalmTX, and am > > having exactly the same problem. (It just happened again). Mind you, > > I now am quite good at dealing with hard resets. :) The first time > > it happened, I ended up losing 45d worth of GCal data (thePalm > > "updated" GCal with the blank data - I've learned since then). > > Other than this one (big) SNAFU, I love the service - even enough to > > pony up the 20 pounds! This is *exactly* what I need... save for the > > reseting. > > > MyGooSyncuser name is uriel1998. Please help! > > > On Mar 7, 12:18 pm, [EMAIL PROTECTED] wrote: > > > > Hi Stuart, it just happened again. Upon your information, I checkes > > > the "about"-screen of myGoosync-client and it aid "3.0.0.0.". I > > > started the sync, the device connected to internet and the counter > > > started, but then suddenly the screen became black and the loop of > > > automatic rebooting started. Only a hardresetcould stop it. > > > Willem > > > > On 7 mrt, 11:44, "Stuart -GooSyncSupport" > > > > <[EMAIL PROTECTED]> wrote: > > > > Hi, > > > > > I've checked your log files and they do show some 511 errors caused > > > > because the authentication with Google failed part way through a sync > > > > (the reason for this was not returned by Google). > > > > > However, I wouldn't have expected this type of sync termination to > > > > cause acrash. I would have just expected the device to show a sync > > > > failed message. > > > > > One possibilty of this is that the version of your client differs from > > > > the version of the device information we've got stored on the server. > > > > The device information is still from version 2.9.9.6 of theGooSync > > > > client (I'm assuming you upgraded to version 3 at some point). > > > > > I've made a change on the server to force the client to send the > > > > latest device information to us. Please ensure you've got version 3 of > > > > theGooSyncclient installed and run the sync again. > > > > > Let me know the results. > > > > > On Mar 6, 6:53 pm, [EMAIL PROTECTED] wrote: > > > > > > Usually it happens during a sync; never simply by opening the client; > > > > > once it happened when I choose "Clean up deleted records" (hoping of > > > > > of course that this would rather solve the problem). > > > > > MyGooSyncusername is wsmout > > > > > Thanks for answering anyway; in case this works you've got a new > > > > > customer... > > > > > > On 6 mrt, 15:31, "Stuart -GooSyncSupport" > > > > > > <[EMAIL PROTECTED]> wrote: > > > > > > Hi, > > > > > > > Does thiscrashoccur during a sync or when theGooSyncclient is > > > > > > opened? > > > > > > > If it's during the sync please provide yourGooSyncusername and we'll > > > > > > get the log files checked. > > > > > > > On Mar 6, 11:58 am, [EMAIL PROTECTED] wrote: > > > > > > > > I am usingPalmTXand synchronisation works fine. However: every few > > > > > > > days theGooSyncprogram (3.0.0.0) crashes myPalmand it will enter a > > > > > > > loop of restart. The only to stop is a hardreset, losing all my > > > > > > > data. > > > > > > > What can I do? --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "GooSync" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/goosync?hl=en -~----------~----~----~----~------~----~------~--~---
