I will try this and let you know.
Thanks,
Jeff Ruday

On Jul 3, 4:53 am, Stuart - GooSync Support
<[EMAIL PROTECTED]> wrote:
> Hi,
>
> My response has already been sent via mail but I'll repost it here for
> the rest of the group:
>
> Your records don't indicate any recent syncs from your device.
>
> I've done some searching around for that error message you've received
> and found the following information on a Blackberry forum for another
> user of the Nexthaus client with the same issue:
>
> "You'll want to put in the APN for your provider's WAP gateway (for
> instance "wap.voicestream.com" if T-Mobile USA). This is under Options
> -> Advanced -> TCP; if you're not on T-Mobile, there's a post around
> the forums here that lists the right thing to put in for each
> provider.
>
> Also, you may or may not need to do this depending on your SSL needs;
> go into Options -> Security -> TLS, set the TLS Default to "handheld"
> instead of Proxy. Try SyncJe without this first, then if it's not
> working give this setting a go."
>
> This was found 
> athttp://www.blackberryforums.com/general-blackberry-discussion/63349-n...
> .
>
> Please check this in your SyncJe client and let me know whether it
> fixes the problem.
>
> On Jul 2, 9:29 pm, Jeff <[EMAIL PROTECTED]> wrote:
>
> > I "Replied to Author" earlier to your post. Guess I should just
> > "reply." Here is the error message when tried to sync again:
>
> > "Starting sync 7/2/2007 16:21:15
> > Error: 506 Transport layer failed while sending message to server:
> > could not open tunnel - failed Could not sync IO: could not open
> > tunnel - failed Summary Client <- Server Summary Client -> Server"
>
> > In the interim since sending my first post I did poke around in the
> > Advanced Options area of my bb8700g device. I did not knowingly change
> > any settings, but this is a new error since my first post. Yesterday
> > when I first attempted to sync I received positive confirmation of
> > data download, no errors, but do date displayed on my device calendar.
> > Now I get error and still no data displayed.
>
> > I think I must have an incorrect setting somewhere, but have no idea
> > how/where. Hope you can help.
>
> > Thank you,
> > Jeff Ruday
>
> > On Jul 2, 6:28 am, Stuart - GooSync Support
>
> > <[EMAIL PROTECTED]> wrote:
> > > Hi,
>
> > > No there is no waiting period. Once the sync is complete your calendar
> > > data should be updated.
>
> > > I have activated detailed logging for your account. Please try syncing
> > > again (you may want to create a couple of test entries in the device
> > > and in Google) and let me know once done so I can check the updated
> > > log files.
>
> > > On Jul 1, 9:48 pm, Jeff <[EMAIL PROTECTED]> wrote:
>
> > > > I have completed all steps to configure my device and set up my
> > > > GooSync account. I have downloaded and installed the SyncJe software
> > > > on my device. Received positive confirmation on all steps. I activated
> > > > the sync option with the SyncJe software and my device display reads:
>
> > > > received 245 bytes. Session complete.
>
> > > > No date is showing on the native calendar of my bb device. Is there a
> > > > waiting period?
>
> > > > GooSync user ID: jruday
> > > > Phone: BB8700g (recently purchased)
>
> > > > Thank you,
>
> > > > Jeff Ruday


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