I will try this and let you know. Thanks, Jeff Ruday On Jul 3, 4:53 am, Stuart - GooSync Support <[EMAIL PROTECTED]> wrote: > Hi, > > My response has already been sent via mail but I'll repost it here for > the rest of the group: > > Your records don't indicate any recent syncs from your device. > > I've done some searching around for that error message you've received > and found the following information on a Blackberry forum for another > user of the Nexthaus client with the same issue: > > "You'll want to put in the APN for your provider's WAP gateway (for > instance "wap.voicestream.com" if T-Mobile USA). This is under Options > -> Advanced -> TCP; if you're not on T-Mobile, there's a post around > the forums here that lists the right thing to put in for each > provider. > > Also, you may or may not need to do this depending on your SSL needs; > go into Options -> Security -> TLS, set the TLS Default to "handheld" > instead of Proxy. Try SyncJe without this first, then if it's not > working give this setting a go." > > This was found > athttp://www.blackberryforums.com/general-blackberry-discussion/63349-n... > . > > Please check this in your SyncJe client and let me know whether it > fixes the problem. > > On Jul 2, 9:29 pm, Jeff <[EMAIL PROTECTED]> wrote: > > > I "Replied to Author" earlier to your post. Guess I should just > > "reply." Here is the error message when tried to sync again: > > > "Starting sync 7/2/2007 16:21:15 > > Error: 506 Transport layer failed while sending message to server: > > could not open tunnel - failed Could not sync IO: could not open > > tunnel - failed Summary Client <- Server Summary Client -> Server" > > > In the interim since sending my first post I did poke around in the > > Advanced Options area of my bb8700g device. I did not knowingly change > > any settings, but this is a new error since my first post. Yesterday > > when I first attempted to sync I received positive confirmation of > > data download, no errors, but do date displayed on my device calendar. > > Now I get error and still no data displayed. > > > I think I must have an incorrect setting somewhere, but have no idea > > how/where. Hope you can help. > > > Thank you, > > Jeff Ruday > > > On Jul 2, 6:28 am, Stuart - GooSync Support > > > <[EMAIL PROTECTED]> wrote: > > > Hi, > > > > No there is no waiting period. Once the sync is complete your calendar > > > data should be updated. > > > > I have activated detailed logging for your account. Please try syncing > > > again (you may want to create a couple of test entries in the device > > > and in Google) and let me know once done so I can check the updated > > > log files. > > > > On Jul 1, 9:48 pm, Jeff <[EMAIL PROTECTED]> wrote: > > > > > I have completed all steps to configure my device and set up my > > > > GooSync account. I have downloaded and installed the SyncJe software > > > > on my device. Received positive confirmation on all steps. I activated > > > > the sync option with the SyncJe software and my device display reads: > > > > > received 245 bytes. Session complete. > > > > > No date is showing on the native calendar of my bb device. Is there a > > > > waiting period? > > > > > GooSync user ID: jruday > > > > Phone: BB8700g (recently purchased) > > > > > Thank you, > > > > > Jeff Ruday
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