Stuart - Good news. Sync now working. I just kept messing w/ the settings and something clicked. I think the trick was to add the WAP gateway to the settings SyncJe Client as well at in the BB device. Anyway we are off and running.
Thanks for you help. Jeff Ruday On Jul 3, 12:49 pm, Jeff <[EMAIL PROTECTED]> wrote: > Stuart - > I also looked for: > > "Also, you may or may not need to do this depending on your SSL needs; > go into Options -> Security -> TLS, set the TLS Default to "handheld" > instead of Proxy. Try SyncJe without this first, then if it's not > working give this setting a go." > > There does not appear to be a Security setting under Options on my > device. > > Thank you, > Jeff > > On Jul 3, 12:44 pm, Jeff <[EMAIL PROTECTED]> wrote: > > > Stuart - > > > OK. Just followed your last set of instructions and here is the > > result. Note that I c/p error message directly from the screen of my > > BB8700g device: > > > Starting sync 7/3/2007 12:36:50 > > Could not sync: 4 SyncML operations failed. SyncHdr failed: Not found. > > The requested datastore was not found. Alert failed: Not found. The > > requested datastore was not found. Alert failed: Server failure. A > > severe error occurred in the server while processing the request. > > Alert failed: Server failure. A severe error occurred in the server > > while processing the request. > > Summary Client <- Server > > Summary Client -> Server > > > What next? Thank you. > > > Jeff Ruday > > > On Jul 3, 12:31 pm, Jeff <[EMAIL PROTECTED]> wrote: > > > > I will try this and let you know. > > > Thanks, > > > Jeff Ruday > > > > On Jul 3, 4:53 am, Stuart - GooSync Support > > > > <[EMAIL PROTECTED]> wrote: > > > > Hi, > > > > > My response has already been sent via mail but I'll repost it here for > > > > the rest of the group: > > > > > Your records don't indicate any recent syncs from your device. > > > > > I've done some searching around for that error message you've received > > > > and found the following information on a Blackberry forum for another > > > > user of the Nexthaus client with the same issue: > > > > > "You'll want to put in the APN for your provider's WAP gateway (for > > > > instance "wap.voicestream.com" if T-Mobile USA). This is under Options > > > > -> Advanced -> TCP; if you're not on T-Mobile, there's a post around > > > > the forums here that lists the right thing to put in for each > > > > provider. > > > > > Also, you may or may not need to do this depending on your SSL needs; > > > > go into Options -> Security -> TLS, set the TLS Default to "handheld" > > > > instead of Proxy. Try SyncJe without this first, then if it's not > > > > working give this setting a go." > > > > > This was found > > > > athttp://www.blackberryforums.com/general-blackberry-discussion/63349-n... > > > > . > > > > > Please check this in your SyncJe client and let me know whether it > > > > fixes the problem. > > > > > On Jul 2, 9:29 pm, Jeff <[EMAIL PROTECTED]> wrote: > > > > > > I "Replied to Author" earlier to your post. Guess I should just > > > > > "reply." Here is the error message when tried to sync again: > > > > > > "Starting sync 7/2/2007 16:21:15 > > > > > Error: 506 Transport layer failed while sending message to server: > > > > > could not open tunnel - failed Could not sync IO: could not open > > > > > tunnel - failed Summary Client <- Server Summary Client -> Server" > > > > > > In the interim since sending my first post I did poke around in the > > > > > Advanced Options area of my bb8700g device. I did not knowingly change > > > > > any settings, but this is a new error since my first post. Yesterday > > > > > when I first attempted to sync I received positive confirmation of > > > > > data download, no errors, but do date displayed on my device calendar. > > > > > Now I get error and still no data displayed. > > > > > > I think I must have an incorrect setting somewhere, but have no idea > > > > > how/where. Hope you can help. > > > > > > Thank you, > > > > > Jeff Ruday > > > > > > On Jul 2, 6:28 am, Stuart - GooSync Support > > > > > > <[EMAIL PROTECTED]> wrote: > > > > > > Hi, > > > > > > > No there is no waiting period. Once the sync is complete your > > > > > > calendar > > > > > > data should be updated. > > > > > > > I have activated detailed logging for your account. Please try > > > > > > syncing > > > > > > again (you may want to create a couple of test entries in the device > > > > > > and in Google) and let me know once done so I can check the updated > > > > > > log files. > > > > > > > On Jul 1, 9:48 pm, Jeff <[EMAIL PROTECTED]> wrote: > > > > > > > > I have completed all steps to configure my device and set up my > > > > > > > GooSync account. I have downloaded and installed the SyncJe > > > > > > > software > > > > > > > on my device. Received positive confirmation on all steps. I > > > > > > > activated > > > > > > > the sync option with the SyncJe software and my device display > > > > > > > reads: > > > > > > > > received 245 bytes. Session complete. > > > > > > > > No date is showing on the native calendar of my bb device. Is > > > > > > > there a > > > > > > > waiting period? > > > > > > > > GooSync user ID: jruday > > > > > > > Phone: BB8700g (recently purchased) > > > > > > > > Thank you, > > > > > > > > Jeff Ruday --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "GooSync" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/goosync?hl=en -~----------~----~----~----~------~----~------~--~---
