We'd feel this problem a lot at marketing side at Taipei newly office. The marketing team of TW office begin with a marketing Lead, marketing manager and web designer at winter 2011, beside make a website, they also opened a blog translate news from http://blog.mozilla.org, which community had done for more than 5 years, but they not letting community to help on office's blog for any bit. In fact, they done it badly, the translated article are usually contain mistake and not fluency compare to community-owned blog.
I just feel that they just don't believe anything non-employee had done, we had maintain highly quality news blog (mostly the same resource as company's), a product website, a lot of subtitled videos, made a numbers of posters before, and they use really small thing we made on the "official event", and nothing on "official site". I can understand why this "official" insist came from, for those newly hired employees formally worked at other company, "volunteer" just mean un-trust for them, even they'd hired a formal community liaison, the manager still don't trust him on 'community can help' idea. But this should not be at Mozilla, and it just don't work for as to suggesting that "we can help", for many many times through out the whole one and half year, we just gave up, and make better quality things after they publish bad one. For ex., there is an "Mozillia 2012" poster made by employee, and it done badly not only on translating but also on layout. We re-make one in 2 days, and here is the comparison: MoCo-TW version: https://www.dropbox.com/s/vem1uxjipuipmbk/Mozilla-in-2012%20%E5%85%AC%E5%8F%B8%E7%89%88.jpg Community version: https://www.dropbox.com/s/jww8g8h7rtaqxqe/Mozilla-in-2012.png http://images.plurk.com/3TOFjy1QuOFweeWvsJ87ic.jpg The company's blog with the poster: http://blog.mozilla.com.tw/posts/1706/mozilla-2012-%E5%85%A8%E9%AB%94%E5%8B%95%E5%93%A1%E4%BB%A4 It just one example, and we'd face many, like "release channel poster", translate of "Mozilla 15 anny. fact"... After we share with them, they still resistant to use better one on there published blog[1], only because it's NOT OFFICIAL MADE BY EMPLOYEE. In fact, as we observed, when they really need help, they'd rather to call for help with employee of Beijing office than community volunteer who is good at the things they need. And to solve the badly translating issues, guess what, they finally hired a employee specific to do that this month. I just wonder Why bother spend salary on things community can help (and community had done for years), because they had budget? I think as we open more offices and hire more non-premozillian employees, the problem will getting worse. I don't see any chance for us to change this situation, if we had someone in Mozilla Corporation who have faith and insist on "Official production", and even seated as regional marketing lead, in such situation, volunteer's 'non-official' opinion means Nothing. Always sadly and disappointment on the things happened at that office, which usually against what we believed on Mozilla for years before it opened. Irvin Taiwan community liaison On Fri, Apr 5, 2013 at 1:39 AM, Rubén Martín <[email protected]>wrote: > Hi, > > I would like to open a discussion here about something that I've been > observing more and more at Mozilla, starting probably 2 years ago or so. > > When some team or employee (it's not everyone but a big number) needs > help, first tries to hire or pay someone and then, if he can't or needs > extra help, pings the volunteers. This lead to a lot of situations where > the volunteers are not needed or they are like a extra or free resource, > last bullet good to have. > > Historically this was completely the opposite, you have a project or an > idea, you work with all mozillians (current employees and volunteers) > and if you can't make it this way, you look for extra paid help. > > Why and when this switch happened? > > I would start the discussion saying that I think this a huge problem > right now, if new employees are instructed or used to paid help first, > we will kill the community. It's not nice to feel like free people only > needed if we can't get anything better paying... > > Regards. > > -- > Rubén Martín [Nukeador] > Mozilla Reps Mentor > http://www.mozilla-hispano.org > http://twitter.com/mozilla_hispano > http://facebook.com/mozillahispano > > > > _______________________________________________ > governance mailing list > [email protected] > https://lists.mozilla.org/listinfo/governance > > -- @ irvinfly: community liaison moztw.org Mozilla Taiwan community _______________________________________________ governance mailing list [email protected] https://lists.mozilla.org/listinfo/governance
